[Rex Polanis]

Thank you guys with the help. I was curious if anyone else was having this issue.

I did post on the neat video forums and I got a response that has helped me narrow down the issue.

As noted, the neat video noise reduction plug-in is processor intensive as it requires a lot of power to cleanly remove noise and produce a quality image.

Part of my issue is that my processor (AMD FX 8150 over clocked to 4.6Ghz) over heats from the intense processing required. This overheating is the result of a combination of how hard I push the processor and the algorithm neat video uses to remove noise.

The second part of the problem is that there appears to be a driver issue with my video card: AMD FirePro v7900. The neat video plug-in is not able to detect the Open CL ability of my card and therefore places all the plug-in computation on the processor.

One solution that has worked, yet doubled the render times of clips using noise reduction, is to reduce the number of cores the plug-in uses to remove noise from 4 to 2.

My next steps to correct the problem is to resolve the driver issues with the AMD video card.

I’ll post my solutions once I get everything worked out.

Thank you guys for responding.

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Rex Polanis]

Thanks for the advice, I’ll give that a try.

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Rex Polanis]

I fixed it.

This is what I did:
During the boot up process I pressed F10
this brought up the built in Nvidia RAID control utilitiy
Once there the screen showed 2 drives in the RAID
one drive bad and another drive degraded
I selected the bad drive and pressed enter for information
the utility showed the bad drive was on esata port 2.1
I went back and checked the degraded drives (meaning healthy but not active) and the nvidia utility showed the degraded drives where on esata ports 3.0 and 3.1

with this information I was able to figure out which drive was bad.
I powered down, removed the bad drive and replaced it with a new drive of the same make, model, and size.

I rebooted and hit F10 again
the Nvidia utility now saw one RAID drive with the option to Rebuild.
I hit “r” to rebuild the selected RAID and left the computer on, in that utility, over night.

The next day I exited the Nvidia utility and rebooted straight to windows 7 and all my information was restored!

Hooray!

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Rex Polanis]

I can’t find it in Ae. Where do I install it? I’ve seen people mention several different places for Ae Cs5 ect but no one has said where to install it for Ae CC.

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Rex Polanis]

Thank you again.

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Rex Polanis]

Here is another question, last one I promise: I have trapcode particular creating particles in this same comp and now that I have re-sized everything, the particles are now materializing off center relative to where they where originally; how do I fix that?

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Rex Polanis]

John, thank you. That did the trick. Thank you both for answering. I voted for both your comments. Thank you

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Rex Polanis]

Thanks, but there is an asset, an Ai logo and when I use the upscale script the asset loses some clarity. Is there another way?

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Rex Polanis]

Were you ever able to resolve this issue?

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Rex Polanis]

Ever since I updated the driver the problem has become worse. Premiere pro doesn’t just crash, it closes with no error messages or anything. When I render, I get crazy excito colored random frames. I have seen that this is only an issue with the lumetri looks and amd cards. Can any one solve this problem?

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot