[Mark A. stuart]

My policy when we’re producing and editing is 50% for the shoot and the remainder is due once the video is approved and before it’s delivered to the client.

How do you do this? Do you email them a proof? What about long videos, too long for email? ftp server download? Or is there some other way you can get approval before delivery? Great policy, and I want to do this as well.

I also think you didn’t lose anything but lots of pain by having this client go elsewhere. I echo some other posts that you “dodged a bullet” and they are probably looking for services out of state because they messed up so bad IN state nobody wants to work for them. Hurts to lose a client but much more to work for free is also very true. I think we all, as video producers, need to continually stick to our guns with our policies and avoid getting burned, which is easy to do if you don’t think ahead.

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