1. Is there direct support from Magix any longer? I cannot find a direct link to asking Magix direct troubleshooting queries. Please advise…

2. I am receiving these responses when trying to activate Vegas Pro 20:

a) “No activation could be created; please try again later.”

I attempted activation at later times to no avail.

b) “You have reached the…

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Where do I do to download V-20? It would be nice if Magix would let me know that it’s available and the download link. Am I missing something here? Thx

I watched a u tube and made the changes suggested by it and now it’s working. But the png method is a good back up. Thx

You mean an PNG image sequence. Won’t that have a long render time and produce thousands of images?

PNG sequence? QT Animation. Are these rendering options in my V-19.

I changed my setting as per this video and my render went through.

https://youtu.be/W8F5icShsFohttps://youtu.be/W8F5icShsFo

Here r my prefs:

What do u need from me to help me? Screen captures of my preferences? My original footage is 4K rendering down to HD. My computer specs should be in my bio, right? Thx

Computer freezes when attempting to render anything. I render partly then it freezes up. The funny thing is that it does a partial render when I expected a full abort. Interesting. Thx.

Now I can’t render. It gets party through the render and freezes my entire system up. I have to reboot my computer. What info do you need to help me? And also, where is the “start a discussion” button. Am I blind? I cant find it. thx

I cut all afternoon. It was wonderful! Thanks again for taking the time to help me…

Jeff, it looks like you solution worked. Incredible! I can’t thank you enough. I will keep you posted but I’ve edited longer so than before the fix.

I cannot open any of my files created in the past six months since installing the latest 636 build. I’m unable to access any of my older files. The system crashes upon opening. Any ideas what it might be. If I can’t solve the problem I’ve wasted hundreds of hours on a project I’ve been working since last November, Any ideas?

I rendered a shot using Apple’s Pro Res codec, but the file was too big. Is it possible to render an alpha channel as an MP4?

What happened to the little box that you could un-check to turn off a mask?

Ahh yes, the trimmer–which I don’t like, but let me give it another go at it, Grazie. Thx!

Where do I go to learn to write scripts for Vegas? VST?

Just habit. Do u think I’d be asking a larger pool of experts than here? Also, is that forum sponsored by Vegas Pro?

When I slice a shot and hit delete it deletes the next shot. Can I make the previous shot before the cut to be deleted, instead of the shot after the cursor?

How do I select multiple anchor points on a mask? Let’s say I have forty points on my mask but I only want to move three or four at a time; how do I do this? Thx!

Okay, I finally opened the trimmer properly–vertically-and found my zoom capabilities, Thanks for everyone’s patience with such a simple issue. Happy Editing!

Okay thanks

No problem on the main timeline.

Yes, mouse wheel. I roll it and nothing happens!

I don’t mean being able to zoom onto the main timeline, I meant zooming in to just the trimmer “timeline.” Sorry I wasn’t clear about this . Anyway, I can seem to change the way I manipulate the clip in the trimmer. Is there some button I have accidentally clicked on that is preventing me from doing so? I hope this is clearer…

How come I can’t zoom into my timeline in the trimmer?

Let me upload a short video very soon. Thanks for your patience.

Is it possible to work with other filmmakers on the same project via the Hub Window? I think I saw comments by Grazie commenting on this possibility. If he or someone else can direct me to posts regarding this issue please shoot them my way. Thx!

Let me get up to bat one more time to see if I strike out or at least get a double with this problem.

I am floating an object over a live action footage. Matching a crystal over lay onto a real crystal that the actress holds to torture her victim. I match the overlay almost by the frame but invariably I get to a point on the timeline where I lose…

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Yes.

I can’t seem to rotate an object in space, it can only rotate around a pivot point

I’m floating two objects over live footage. I’m using Picture-In-Picture to achieve this, keyframing as I go, but there’s a point, and this happened in regular motion tracking where I cannot move the object. It’s in a dead-zone. I can frame after a second or two of this loss of control but I simply cannot move the object to where I want it to be.…

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Excuse me if I’ve already asked this but…

I’m floating an object over main video and I’m using stop motion keyframing, then at some point in the keyframing I can’t move the object anymore. Something is happening at some point that is preventing keyframing the object.

Thx

I moving a glow from a crystal object moving it to stay in the hand of the actress but then I go to move the glow and it won’t move, yet if I go back to the last keyframing the glow can be moved anywhere I want it to. What gives? Thx…

Thanks, Steve, will work on this issue soon…

How can I keep the parameters of an effect as one combined envelope. I just want one envelope line to control and not the rat’s nest of multiple parameters to manipulate on the timeline. Thanks

Okay, let me try to get my head around this. Thanks

It won’t let me. Something about a “module ” not being found.

I’m getting this message every time I open program. I used to have the soundcard that it’s referring to but I know longer have it, yet its still looking for it. what gives? Thx

Yes, of course; a Bus! By Jove, I’ve got it! Thx!!

I’ve forgotten how to automate an audio effect on the timeline? Remember when we could insert the audio effect envelope and u could change all the different parts of that effect over time? Please help. Thanks

I couldn’t create the Media Manager.

Can someone give me the link to send troubleshooting emails to Magix directly?

Thanks…

Thank you, brother, I shall give it a try and let u know what happens…

I want a database that saves my events with pertinent comments/info that I can use across multiple Vegas Pro timelines. Is there some way to do this? Is there a tool in V19 that does this? thx…

Okay, let me check. Thanks to all who responded

I’m having trouble signing in to Vegas Hub. I hit the button to open the log-on option and nothing happens. Please help, thx

No, not yet. I just want to mask of another portion of the image of the car.

the image on the left is successful mask 01 buy when I try “Mask number two” to cut away the window it doesn’t work.