Wow, I’ve been there. Think a small text disclaimer would have appeased them…?
Often times, people are overthinking the production. They forget that we all watch movies and commericials, and that most people (clients included) understand that timelapsed clouds don’t move that fast…hamsters don’t really drive Kias…and iPhones don’t assemble themselves from molten metal. We don’t always have to be literal in video. We are a medium of metaphors, association and exaggeration. We need these for brevity, which is necessary for effective video. We have to remember that it’s our job as professionals to educate them.
If nothing else, I think you’re spot on with putting it on the reel. Someone told me “the first edit is for yourself, the others are for the client“. Love that. And maybe that is why we need to continually challenge ourselves creatively…client notwithstanding.