[Eric Bliss]

Actually Phil, it isn’t the Sony ad.

After a great deal of headaches, the answer turned out to be that a firewall rule on one of our servers got corrupted, causing that one server to block some, but not all UK traffic. The reason it took so long to diagnose is that since people were actually able to load part of the page, and since we’d heard that turning Javascript off seemed to affect the problem, it didn’t sound like a firewall issue.

Many thanks should actually go to Mark Howard, who helped me by being my eyes and ears for what was happening on the UK side as we worked on the problem, and who allowed me to finally pin down the problem.

Eric Bliss

systems design and integration
CreativeCow.Net

int main(void) {
printf(“Hello World!\n”);
}

[Eric Bliss]

[Eric Bliss]

[Eric Bliss]

Hello P. J.

Your problems have probably been due to a difference in how you thought you registered, and what was actually in the system. I’ve written you privately to explain the exact details, which should get you up and running again.

Eric Bliss

systems design and integration
CreativeCow.Net

int main(void) {
printf(“Hello World!\n”);
}

[Eric Bliss]

Hello Simon.

Could you please write me with exactly what symptoms you’re encountering? We’re hearing from a number of people in the UK are having problems.

eric at creativecow.net

Eric Bliss

systems design and integration
CreativeCow.Net

int main(void) {
printf(“Hello World!\n”);
}

[Eric Bliss]

Hey Bob.

I’ve got your account re-activated now. You should be back to normal now. Sorry that the e-mail didn’t work properly.

Eric Bliss

systems design and integration
CreativeCow.Net

int main(void) {
printf(“Hello World!\n”);
}

[Eric Bliss]

[Eric Bliss]

[Eric Bliss]

[Eric Bliss]