Thanks Todd. I usually have AE in the background but trashing prefs solves any issues with AE still running. Rebooting and clearing the cache does not help, the pref reset is the only thing so far that prevents a hangup.

I haven’t tried creating a new project yet I guess that would be my next attempt to get rid of it.

Working Red Epic footage in AP 23.0.0 and I can’t escape the spinning ball for 5-10 minutes without resetting prefs nearly every time now. Once I do, everything acts normal but I’m sick of of the routine.

Retina 5K, 27-inch, 2019

3.6 GHz 8-Core Intel Core i9

Radeon Pro 580X 8 GB

64 GB 2667 MHz DDR4

I’m working in AE 2023 and when I hold option to replace a comp clip inside a comp, the layer just goes blank. My footage is sent from Premiere so it’s already in a comp when I use it in AE.

I’m on Premiere CC2021 on a Mac OS Big Sur and often when clicking on the source tab, I get the spinning beach ball. In the past when this frequently happened I could “kill -SEGV [PID]” and it would clear the freeze but now when I do it, I no longer can save the project.

This is my 3rd issue with Premiere in the last month and instead of getting…

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Ugh, I hate workarounds. But I guess I’ll have to since Adobe doesn’t know how to fix their own software. Thanks for your help.

Thanks for the reply. No it gives me a generic error when I try to relink.

I also tried re-saving the media in an updated 2021 AE, that doesn’t work either. Also tried copying the AE media/project files to a new external drive and importing – no dice.

The other strange thing is it will work at first then after a few minutes, bounce back to the…

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Hi all,

I just updated to the new version and all my AE dynamic links are offline. I’m on Mac OS Big Sur. After some back and forth with Adobe, we’ve kicked around the idea of a permissions issue so they took the reins on my Mac several time but without any resolution. They’ve since escalated it to a Sr Tech but I’m now sitting at a week with no…

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Regarding the sequence settings window, you have to click on the link to see the full un-cropped image. It’s all there.

Yeah there are 4 mask layers (dead pixel killers) using opacity’s mask and Transform to shift it over dead pixels. The other 2 adjustment layers are Lumetri Color only.

And yes it’s re-rendered previews in PPro and I’m checking…

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Hi Bret,

The footage is R3D 5k widescreen on a matched sequence (attached). I’m currently on 14.3.2 build 42. The cache is on a separate 5 TB HDD drive. I clear the cache pretty often and I’m pretty sure the Adobe tech did that before anything else. I just cleared it again just in case.

Thx for your help so far.

I started this 14-minute, pre-rendered, 5k clip Saturday morning and as of Monday morning, it’s only 40% complete. I’m using Apple ProRes4444 and although I realize 6 adjustment layers is excessive, I also feel 5+ days to export a 14-minute clip is as well. 4 of those layers are transformed, mask adjustments to obscure dead pixels. Adobe’s…

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