“Swinging” Clients

[Bruce Bennett]

[grinner hester] “You should ask why.”

Grinner,

I’m not so sure that this is a good idea. Like I said, I heard about them going elsewhere through “the grape vine.” In my experience, asking “Why?” would probably be considered a direct challenge and would embarrass the client; resulting in a bad/worse relationship.

Thank you,
Bruce

Bruce Bennett,
Bennett Marketing & Media Production, LLC
http://www.bmmp.com

[Walter Biscardi]

[Bruce Bennett] ”
So, my fellow COWs (is that what we’re called?) what are your thoughts, experiences, sound-offs, etc. when it comes to such “swinging” clients that play with others as well?”

Let them swing. I will always pass on projects that are too low of a budget for me to work with. If I like the client I will refer them client to other editors who I know can do a decent job for the money allocated.

If it’s a client I’ve only worked with once or probably won’t work with again, I don’t give any referrals.

I can say that three clients who left us all came back after un-satisfactory experiences with other production companies. Our rates are higher than many production companies in the area but lower than companies that produce equal quality work.

You let your work speak for itself and you make sure the client gets exactly what they want. If they are happy with your work and budget they will use you. By asking them directly about working with other folks, you’ll probably just upset them.

Walter Biscardi, Jr.
Biscardi Creative Media
HD and SD Production for Broadcast and Independent Productions.

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