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Wickham Strub
September 29, 2009 at 12:57 pmNo, that is an altogether different issue. As Rich stated, we know about it and expect a fix soon.
As for Colin’s problem, I think the test of us haven’t been understanding it correctly…
Create a Transition then double-click it to load it into the Edit Suite. Look to the upper-right at the “Transition Type” buttons. You SHOULD see four: Dissolves, Wipes, DVEs and Boris. Colin and I are NOT seeing the Boris button, how about rest of you?
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Eric Pelletier
September 29, 2009 at 1:12 pmSorry about the confusion…
Same for me : 3 buttons only, so no Boris transitions.
When I look in the Transitions Folder (at the App level) there’s a file called : Boris RED Trans.bundle : in the DVEs Folder. It seems to be an After Effects (Universal ) Plug-in…
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Wickham Strub
September 29, 2009 at 3:37 pmYup, that’s the correct bundle and Media 100 SHOULD be okay with it… but it’s not liking it.
We’re actually quite close to a solution this morning… I’ll keep everyone posted.~Wick
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Wickham Strub
September 29, 2009 at 7:29 pmRich,
It’s a bug that was introduced with v1.0.2. There’s nothing you can do but go back to v1.0.1 or wait for a fix from us. We’re working on it and we’re actually very close. Thanks for your patience.
~Wick
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Wickham Strub
September 29, 2009 at 9:06 pmWell…
We know what it is… Media 100 Suite v1.0.2 doesn’t like the new Boris RED Trans.bundle file.
We now how to fix it too 😉 We just need to come up with a good way to get the fix on everybody’s system.In the meantime, if you MUST use this functionality, going back to v1.0.1 is your only option.
Stay tuned.
~Wick
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Rich Evans
September 29, 2009 at 10:13 pmWick, not to be a pain,but how long do you think it will be until the fix is made available? This info is necessary before I decide to reinstall 1,0,1.
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Wickham Strub
September 30, 2009 at 10:52 pmUpdate: We expect to have a patch for this available tomorrow.
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Rich Evans
October 2, 2009 at 1:07 amDid I miss the update to fix this problem or is it not available yet?
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Wickham Strub
October 2, 2009 at 1:43 amIt’s not available yet, that’s probably why you’re missing it ;-). But seriously folks…
The patch is working and ready to go. I tried hard to get it posted today but it wasn’t in the cards. I actually only gave up about five minutes ago and came hear to post an update when I saw your inquiry.
It’ll happen tomorrow for sure. No one wants to move past this issue more than me, I assure you.
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Wickham Strub
October 2, 2009 at 8:10 pmThe new phone books are here! The new phone books are here!
what?… oh… sorry…
The patch is up! The patch is up!
Find it here: https://www.media100.com/support/downloads.php
Third link down from the top.
I’ll start a new thread so it catches more people’s eyes.
~Wick
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