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Activity Forums Creative Community Conversations rMBP thunderbolt woes

  • Daniel Frome

    August 20, 2012 at 5:33 pm

    Nope, no offer to replace. Part of the problem is that this is a 16GB model, which nobody ever carries in store. It’s just a BTO model.

    I wish they had offered to replace, even temporarily with an 8GB model, but no dice.

  • Mark Dobson

    August 20, 2012 at 6:14 pm

    Good luck Daniel.

    It’s an indication of the way things are going unfortunately. I hope your issue get resolved quickly.

  • Jon Barr

    August 20, 2012 at 6:18 pm

    Retina MBP here running perfectly with a Promise Pegasus. I’m sure everything will work fine once they’ve returned your laptop.

    Shame that they didn’t replace it there and then.

  • Daniel Frome

    August 20, 2012 at 7:44 pm

    Hi John – are you running the R4 or the R6? And do you have any devices chained after the unit?

  • Jon Barr

    August 20, 2012 at 7:59 pm

    R6 with the Thunderbolt Ethernet chained out of the Pegasus.

  • Shane Ross

    August 20, 2012 at 11:15 pm

    I’m running the non-retina 2012 MBP…but no drive off the TB port. I switch between a TB to DVI adapter for my computer display (well, FSI 2461 via DVI…use as a computer monitor) and TB to my AJA IoXT to the FSI 2461. Zero issues…but that is only monitoring.

    Since I have a firewire port, I don’t have an adapter for that. And since I lack any TB drives…I don’t have those issues. I guess I need to get one to see if it has the same issue? See if it is an rMBP issue, and not a MBP issue entirely.

    I’ll see if CalDigit can send me anything.

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Jon Barr

    August 20, 2012 at 11:19 pm

    the issue at this point only appears to be one rMBP? Am I missing something or is this a widespread occurrence beyond this thread?

  • Rafael Amador

    August 21, 2012 at 12:49 pm

    Couldn’t be that a thunderbolt drivers issue?
    rafael

    http://www.nagavideo.com

  • Daniel Frome

    August 21, 2012 at 1:10 pm

    It sounds like it’s a general issue with most of Apple’s “thin” laptops. I doubt it affects the non-retina 2012 MBP but good to check it out.

    As a pint of issue: the displayport component is never affected by this issue. Even when my Promise RAID disconnects the displayport monitor (daisy chained) does not cut out. It’s something specific with thunderbolt, not displayport.

    Either way we will find out in a couple weeks if the laptop comes back fixed.

  • Gary Adcock

    August 21, 2012 at 2:23 pm

    Daniel,

    I am going to say that as an R-MBP owner, I am not seeing any Thunderbolt issues whatsoever on my 2.6g/16G /768GB version running Mountain Lion.

    Have you changed out your cables? I so far have found 3-TB cables that have underperformed or were not functioning when I opened the packages.

    Contrary to an earlier posting – Most TB devices do not “Have” to have power over the TB cable to run correctly.

    Have you tried changing the monitor connection from one of the older “Display port” connections to one of the newer TB versions of the same connector?

    gary adcock
    Studio37

    Post and Production Workflow Consultant
    Production and Post Stereographer
    Chicago, IL

    https://blogs.creativecow.net/24640

    follow me on Twitter
    @garyadcock

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