Re-link issue: Avid can’t see drive

[Pat Horridge]

Taking it this is on a Mac.
Make sure at the root of the drive when you get info you have ownership and permissions turned off. That will leave the drive free of permission issues.

Pat Horridge
Technical Director, Trainer, Avid Certified Instructor
VET
Production Editing Digital Media Design DVD
T +44 (0)20 7505 4701 | F +44 (0)20 7505 4800 | E pat@vet.co.uk |
http://www.vet.co.uk | Lux Building 2-4 Hoxton Square London N1 6US

[Peter Humble]

Thanks Pat, yes I am on a Mac.

[Pat Horridge] “Make sure at the root of the drive when you get info you have ownership and permissions turned off.”

So how do I do that? There’s no option to turn permissions off. When I ‘get info’ I can only select ‘Read/Write’ or ‘Read only’

Peter

[John Pale]

[Peter Humble] “So how do I do that? There’s no option to turn permissions off. When I ‘get info’ I can only select ‘Read/Write’ or ‘Read only’
“

At the very bottom, there should be a checkbox that says “Ignore ownership on this volume”. Check that.

[Peter Humble]

Oh I see. Mine was locked, hence greyed out.
Will try.

Many thanks

[Pat Horridge]

Its the ignore ownership tick.

Pat Horridge
Technical Director, Trainer, Avid Certified Instructor
VET
Production Editing Digital Media Design DVD
T +44 (0)20 7505 4701 | F +44 (0)20 7505 4800 | E pat@vet.co.uk |
http://www.vet.co.uk | Lux Building 2-4 Hoxton Square London N1 6US

[John Pale]

“Oh I see. Mine was locked, hence greyed out.
Will try.”

It’s locked by default. Click the lock and it will ask for your Admin password, then you can change it.

[Peter Humble]

Hi,

Just got around to trying this.
Unfortunately this solution hasn’t worked.

I still can’t direct imported files to my external drive as AVID can’t see it. (All permissions are now ‘ignored’)
The weird thing is when I click Import I can navigate to the files on my drive but I just can’t choose to put the MXF files in the same location.
This is a massive limitation.
Any other suggestions?

[Michael Hancock]

Open the console in Avid (Cmd/Ctrl+6). Type “alldrives” without the quotation marks. Hit Enter. It should say something along the lines of “all drives now acting as media drives.” You might need to restart Avid, but try to import something and see if you can select the external drive now.

—————-
Michael Hancock
Editor

[Peter Humble]

Thanks, I was excited to try this I was sure it would work but no luck unfortunately. It didn’t work?

Anything else I can try?

[Pat Horridge]

At this stage I’d test with a second external drive.
This is an OS or drive related issue for sure.

It is an HFS+ drive I assume (not FAT32 or NTFS?)

You could try re-formatting the drive and re-testing but easier to test on a second drive first.

I regularly get permission issues that are hard to fix. It seems the Apple GUI that allows you control of the drive permissions sit’s on top of the underlying UNIX permission and I’ve had them go out of sync. The result is the Apple GUI shows permissions that the underling UNIX doesn’t. Permission fixing often doesn’t help. A reformat does.

Also have you tried deleting the Avid MediaFiles folder on that external drive. Then re try capturing to it.

Pat Horridge
Technical Director, Trainer, Avid Certified Instructor
VET
Production Editing Digital Media Design DVD
T +44 (0)20 7505 4701 | F +44 (0)20 7505 4800 | E pat@vet.co.uk |
http://www.vet.co.uk | Lux Building 2-4 Hoxton Square London N1 6US