Problems outputting hour long show

[Alan Loshbaugh]

this did not work.
audio was off by 10 minutes or more.

right now, i’m exporting xdcam mxf files to the desktop, to ftp to a blue ray.

[Mark Suszko]

At this point I think your best bet is to do a simple author to BD using Toast or the “share” function off the timeline. Assuming you had access to a burner for the BluRay. I must confess your story distresses me because i was aiming to be able to play off the timeline into a stand-alone BluRay recorder as you describe, but all I have right now is an external BD burner, so any BD I make has to be “authored” first.

[Alan Loshbaugh]

OK:
I don’t understand your post Mark;)

But: my facilis media storage is showing all kinds of system errors.
Last time it did this, it was because one of it’s 26 drives was failing, and I think this is my issue now.

Not sure how I can fix that before an 8am satellite window though.

[Matt Mullen]

Alan,

E-mail me the system event log from the Facilis.

I want to make sure there isn’t anything on that end causing the problem.

matt@facilis.com (e-mail me if you need instructions).

[Alan Loshbaugh]

I can’t do that, but, I can put you in touch with the guy that can.
I think your staff have been remoting in to try and diagnose/fix things.

thanks for asking; that reflects a high level of service from you guys!

alan

[Matt Mullen]

Thanks Alan.

We do our best. Glad we got it sorted out for you. Don’t hesitate to contact me if you need anything else.

-Matt