Premiere Pro CS4 Hangs Frequently & Randomly!

[Jim Simms]

I agree it’s a good idea to stick to system requirements but doing this does not guarantee anything.
I bought a nVidia 8800GT video card for CS3 because Adobe said they preferred nVidia. Premiere Pro, After Effects, Photoshop & Lightroom all have their individual problems with this card.
I realize my post doesn’t really help the OP but the statement “Whoever built your systems should have read the system requirements posted by Adobe.” reads pretty definitive.

Jim

[John Smith]

What do you mean by “Flip footage”? Are you referring to transitions or what?

So the conflict here is MJPEG into MPEG? And how do you check if it is MJPEG? But I’ll try it out, thanks.

I just got 4GB of memory on Windows 7 Ultimate x64. I really do not have the budget for 8GB – 4GB is the best I can do for now.

[John Smith]

This should be interesting.

System start-up, new project, import ALL my footage, tried to render. Encoding stopped halfway through my first clip. Alt-tabbed to my Premiere Pro, it’s responsive. Alt-tabbed back to AME, and back to Premiere Pro and the “Not Responding” sign comes up.

System restart, same project (I didn’t save the previous time), imported ONLY the first footage, tried to render. Encoding was successful.

System:

Intel Core 2 Duo E8400 @ 3.6GHz

Team Xtreem Dark DDR2 4GB

Nvidia Geforce 9600GT

Western Digital 640GB

Western Digital 750GB

Tested both hard drives for errors on HD Tune 2.55’s Error Scan (Quick Scan), results positive.

[John Novotny]

My system hangs and crashes regularly at least once a session. It’s a new system. A Dell T3500 workstation with quad core xeon processor, quadro graphics card, 12 GB ram. Running Vista 64.

There seems to be a conflict with Windows media player as well.

I’m disabling my anti-virus to see if it makes a difference.

I blame Vista, it’s a piece of crap. Everyone who bought Windows Shitsta should get a free upgrade to 7.

[Rick Connolly]

There seems to be some inherent problems with CS4.

No matter what I do, it continues to crash unexpectedly, but over time I have found some common themes.

The most prominent problems are as follows:

1) import an .avi file and drag to timeline. Sometimes the monitor will stay black and if you click play, you will hear sound, but no video.

I’ve learned that by clicking with the mouse in the monitor a few times will make the video show up. On one click the video will show up but be “frozen” and not play. A second or third click in the monitor box will suddenly bring it to life.

2) At this point if I wanted to take a portion of my clip and drag it to the source monitor so I can drag back the audio only…..well when I drag the click onto the monitor, there is a 50/50 chance that CS4 will crash instantly.

3) another odd problem I have is now and then I lose mty sound mixer and all sound will stop (soundmax digital audio). When I try to open the volume control it says “no mixers installed, go to your control panel and install mixer….yada yada”

The only way to fix this is to reboot and all is well again. I’ve updaded the Soundmax to the latest drivers and still the same problem. This does not happen as frequently as the crashes which are so annoying that I cannot see continuing using CS4 in the future.

As I had maentioned in past posts, these are installed on 2 seperate HP XW6200 workstations with 4 gig and dedicated drives 1 Tera on one system and a 500 gig raid on the other.

One system is totally dedicated, and the other has MS Office apps installed. Both systems have the same problems.

I am of the opinion that this has something to do with systems that might be using NVIDEO Quadro cards. Looking over the thousands of posts across the net, the video cards seem to keep coming up….so I dont know if that is a common denominator or not.

Regardless, this is expensive software and I think it is a shame that Adobe is not responding to an obvious wide spread issue.

Any ideas would be appreciated

[Scot Mccann]

Guys, blame Adobe. And Microsoft! I have had every problem ever listed on one of these forums since going to Vista64 and Premiere CS4. And my system is a dual Xeon HP XW8200 with 16gb RAM and Matrox AXIO HD installed, connected to a SAN via fibre. And the system was integrated by a Matrox/ Adobe certified reseller to their specs. In other words, a professional broadcast suite.
Nonetheless, you just can’t win. My best advice is enable PAE mode to map as much hardware above 4gb as you can, assign Premiere realtime RAM priority, and keep your projects as small as possible.

And then pray. Or move to Avid 😉