Premiere Media Start timecode issue MXF

[John Pilgrim]

Here’s a better annotations:

[John Pale]

Okay…you have convinced us….now you need to contact Adobe support. They won’t fix it if nobody shows them the problem.

[John Pilgrim]

Indeed. We contacted Adobe support last week and got the usual call center blather. I’ve been waiting on a call back from “someone more senior” in their support organization.
This has also been posted on Adobe’s Premiere forum, but no one from Adobe has responded.
https://forums.adobe.com/message/10698786

[Greg Janza]

I suggest you join the “Adobe Premiere Pro Editors on Facebook” group on facebook and search out Wes Howell. He’s an Adobe systems employee who might be able to connect you with the Premiere engineers.

Windows 10 Pro | i7-5820k CPU | 64 gigs RAM | NvidiaGeForceGTX970 | Blackmagic Decklink 4k Mini Monitor |
Adobe CC 2018 12.1.2 | Renders/cache: Samsung SSD 950 Pro x2 in Raid 0 | Media: Samsung SSD 960 PRO PCIe NVMe M.2 2280 x 2 | Media: OWC Thunderbay 4 x 2 Raid 0 mirrored with Resilio

[John Pilgrim]

Greg wins an internet for the day for providing the most actionable piece of help so far!
Thanks!

[Trevor Asquerthian]

Report it here?:

https://adobe-video.uservoice.com/forums/911233-premiere-pro