premiere does not shut down completely when using decklink hd extreme

[Peter Corbett]

Cheers. Thanks Eric.

[Peter Corbett]

Like you Eric, I found the most recent driver that works is 6.7.2. I also found the serial port is not found with 6.8.x V64 drivers. here’s hoping there’s a fix soon along with CS4 support. I sent BMD support a note so they are aware of it.

Peter Corbett
Powerhouse Productions
http://www.php.com.au

[Callum Mclay]

Hi All

First, I’d just like to thank everyone for bringing this problem to our attention. Finding out about these issues helps us to further improve our product range.

The problem of the batch capture timecode disappearing on restart has been regressed to our development team, and it is currently being investigated. I’m afraid at this early stage I can offer no time frame on a solution, but please be assured this problem is being looked at.

For those who go back to the 6.7.x drivers, and find that Premiere will not unload properly, this seems to be a very specific problem that only affects certain hardware configurations.

What could help you here, is by going to Project Settings>>Capture, and changing your Desktop rendering settings from OpenGL to D3D.

Callum McLay
Technical Support Consultant
Blackmagic Design EMEA

[Eric Heimhilger]

hi all,
now i fixed all my problems by using driver 6.7.2 (fixed the wrong batchlist tcs)
and playback/capture settings in premiere “Direct 3D” (fixed the “premiere does not shut down” problem). maybe this info helps someone.

best eric

eric heimhilger
schnittwer.tv