Open HEVC file?

[Bob Jordan]

Gnerally, licensed Adobe Creative Cloud members can use HEVC codec. If you failed to import hevc into Premiere pro, below are 3 possible solutions for reference:

You can try the following method:

Method 1: Uninstall and then re-install Premiere Pro,

Open adobe premiere, enter your licence.
Import your HEVC-encoded video into Adobe Premiere Pro, and then you may receive a prompt as shown in the picture. (Some users might not get this message.)
Click OK to perform HEVC codec installing.
Restart your computer.
Once done, Adobe Premiere Pro should be able to import your HEVC footage without popping up codec missing error. However, not everyone can install HEVC codec successfully.

And, the import error may still persist even if you have managed to install HEVC codec. What’s more, installing new codec may cause new problems. It may lead to codec conflict and failure of reading some files.

Method 2: Upgrade your Adobe Premiere Pro

Adobe Premiere Pro extends the support for HEVC files with the release of Adobe Premiere Pro CC 2015.1, but doesn’t support QuickTime (MOV) wrapped HEVC files until the arrival of Adobe Premiere Pro CC 2018 (12.0.1). Therefore, if you need to import HEVC files in MOV format, may be from your iPhone, into Adobe Premiere Pro, make sure you’re using version 12.0.1 or later.

Method 3: Convert HEVC to lossless Mpeg-2, ProRes

If you are still unable to import HEVC-encoded files into Adobe Premiere Pro CC after upgrading, it may be because your HEVC files use variable framerate (VFR). Although Premiere Pro had an update to support VFR, it still can’t deal with most of VFR videos. You need to convert your videos from variable framerate to constant framerate using a converter, such as EaseFab Video Converter ( this is what I’m using these past serveral yeras, worked well and it can transcode HEVC to lossless MPEG-2, ProRes for using in my PP without any trouble). This is the easiest and most efficient solution for your choice..

As mentioned above, HEVC was first added to the supported native video formats with the release of Adobe Premiere Pro CC 2015.1 update. Nevertheless, importing HEVC files into Premiere Pro is still a headache problem. Let’s not to say some 10-bit HEVC videos shot in DLOG-M. Then, transcoding HEVC files becomes a highly recommended method, especially if your files are in 4K HEVC and you don’t have a high-end computer.

[Greg Janza]

[Bob Jordan] “transcoding HEVC files becomes a highly recommended method, especially if your files are in 4K HEVC and you don’t have a high-end computer.”

It doesn’t matter what kind of computer you have. HVEC and H264 files are not edit friendly codecs. All HVEC and H264 files should be either proxied or transcoded before editing in Premiere.

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