No image in source window

[Luis Felipe otero]

Jens:
You do can import video and audio files as long as they are Premiere compatible. Do you know the type of files you are importing? Where did you get the files from? a DVD? a CD? the WEB? a tape? Right click on one of the files, select properties and see what kind of file is it. If the files come from a DVD or CD try recording them on tape and then capture them with Premiere. You can convert it to avi using MPEG_Streamclip 1.1, which you can download for free at https://www.squared5.com. I have never used this program, though, so I can’t tell you if it’s any good. Good luck.
Luis Felipe.

[Rowan Cloete]

Though this post is as old as Noah, it is one of few I found dealing with the issue so I thought I’d add to it after stumbling around for an answer for weeks. In Premiere Pro CC 2014, go to file/project settings/general – I’m my case change the renderer from mercury OpenCL to Mercury Cuda and voila, pic back in source window. Pretty sure you’d have the same result if changing to mercury software only.

Mac OSX 10.8.4
Mac Pro 3,1
14 gig RAM
GT640 GUI
GTX770