Motion Menu pauses at loop point

[Jonah Guelzo]

John,
I have spent insane amounts of hours authoring a Blu Ray project for a football documentary… I racked my brain about why it ALWAYS freezes for a sec when hitting the loop set point during the menu when it NEVER happens on a DVD.

I spent hours on the phone with ADOBE tech support on the issue, we screen shared and he tried to essentially duplicate the particular situation on his end and guess what??? THEY HAD THE SAME PROBLEM ON THEIR END.

He told me that he was going to get their engineers on it because it is a SOFTWARE issue. Not just a specific error to me.

So to recap John…

You are not doing anything wrong… ENCORE is just quite faulty… it is funny to me that Adobe let something like this slide through.

Let me know if you have any other questions…

-Jonah

[H. Paul moon]

Adobe absolutely doesn’t care. Bug requests have been filed for at least two years, and all we can hear are crickets. They acknowledge the problem, we know it’s a problem, they keep collecting our money (now for CS5.5), but this massive bug is a joke to them. Trust me.

[Jonah Guelzo]

Fellow Authoring Junkies… I did try something that at least works correctly in preview… Render out your motion menu content at 60i… I transcoded my motion content using adobe media encoder to ProRes 422 at 60i… and thus far there is no ridiculous glitchy pause when hitting the loop set point… However I have not proven if it works when actually burned as Encore is deciding to be a bay and likes to throw fits for no reason not letting me build.

Who else in this forum is fed up with Encore and it’s major reliability issues… If you throw anything that resembles a slightly professionally authored DVD/Blu-Ray, Encore can’t handle it. Nothing urks me more than when a program does not do what it is supposed to do. ADOBE needs to iron out the software issues, not us the users having to find our own workarounds through countless hours of frustration and literally pulling our hair out thinking we’re doing something wrong when most times it’s Encore deciding to have quirky malfunctions…

Cheers…

-Jonah

[Joel Cotlhorpe]

Apple DVD Studio Pro does not pause at the loop point.
I am using Encore now for Bluray and I really hate the pause.

FIX IT ADOBE!!!

[John Morfesis]

My understanding is that Aple DVD Studio Pro cannot do Blu Ray Discs and we had no problems when we burn a DVD, only on Blu Rays we heve seen the pauses.
Check my previous post.
The same exact steps on a standard DVD the motion video plays fine no pauses, fluently with no problems. And it is the same video and menu just on standard def dvd. This client gets the same project on DVD and Blu ray.
I have CS5 and I was wondering if Adobe have fixed this problem.
But then again if they fixed this problem Iam sure other problems will come up.

[Mark Stuart]

I doubt this loop point freeze has been fixed but anyone tried recently with CS5.5 can confirm?

Regards
Mark

[Mark Stuart]

Just tested Encore CS6 on Mac and still bugged. Doesn’t look like Adobe have been doing any development at all in 4+ years on the BD output side of things. Looks like the inner works were locked down when Adobe bought from Sonic many moons ago… Adobe just developing the interface and integration with other Adobe apps. Shame the re-write to 64 bit has converted the old bugs across…

2 Pass VBR H.264 >25mbs throwing up same error messages. 1 pass CBR 25mb/s fine.

Regards
Mark

[H. Paul moon]

I’m sure that this will sound like utter paranoia, but especially with CS6 I continue to believe that the media — whether blogs, news organizations or tech trades — are somehow in-the-bag for Adobe. Either that, or these outlets for expression simply aren’t being operated by people who actually use Adobe products on a day-to-day basis, frequent bugs/crashes and all. It’s no coincidence that Adobe has a formalized corporate strategy of peppering the world with so-called “evangelists” — and with that behavior, you get a lot of blind faith…

[Jason Murray]

A regular DVD disk with Motion menu will Loop Seamlessly but if it’s a Blue-ray disk the Loop point will pause for a second before continuing.so if you burn a DVD that has a mation menu & it links to another motion menu it will connect Seamlessly to the other menu but if it’s a Blu-ray disk it will pause.

[H. Paul moon]

Actually, we’re not even talking about that level of complexity. Adobe has failed at bringing its Blu-Ray authoring up to bare minimum spec here, where the loop point is back to the SAME menu (compared to a different one as you posit). All Blu-Ray menus are capable of doing this without a gap — just not any ones created by Encore, for the past half decade.