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Linux version vs Mac version
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Well, that’s actually interesting. I doubt you would be able to buy those consistently. nVidia pretty tightly controls who can buy those from them. They can be quite difficult.
But I guess that’s really not the point. Let me say this. I understand what you guys are saying. I’ve done integration, I am also very familiar with what goes into building one of these machines (meaning I also know the pitfalls which can be tricky). I like doing it, and you’re right. If you are knowledgeable it isn’t that hard to do it right.
However, Peter’s point is still well made. We are testing one set of configurations. And we are testing the hell out of it. We are not testing other configurations so we can get you the most out of the build without spending a lot of time on what is potentially thousands of configurations.
Also keep this in the back of your mind. Blackmagic does not offer any sort of integration support for the Linux version of the Resolve software. We provide our builders with a guide, and they bear all the burden. Which is different than our support for our traditional line. You buy a decklink, have a problem with getting the card installed, or getting the drive throughput you need. You can call us and we’d help you with as much as we could. We are simply NOT doing that for the Linux version of Resolve. That changes the story significantly.
Sure, if you have a problem with the GUI, or a bug occurs then we’ll support that of course. But that’s not what we are talking about here.
Bottom line is there are MANY reasons we’ve decided to sell this product as we have. I assure you it has been well thought out and is ultimately what we view is best for our customers. We know that not all customers are the same, so for some it will seem restrictive, but for most it will ensure that they get the best quality product. And that’s what we are after.
Don’t get me wrong, I appreciate your inputs. And I appreciate the discussion, we love to hear the thoughts on the product and the way it’s sold. This kind of feedback really does gives us what we need to make things better for the future. I just wouldn’t expect this particular decision to be changed.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
It does seem like two different companies indeed, at least you’re not doing what Apple did to Final Touch 2K users, in a way you’re protecting the big investment older DaVinci owners did. In my case in particular my interest in the Linux version is totally gone, the system may be robust, but the way it was promoted to the public seems obscure and weak, too much confusion, I want to deal with BM, not with some tech resellers. Same for Revival, that I really need, I’ve been calling for over two months and I’ve always been on hold for hours, never got to talk to anybody, and the differences between the light and pro version seems unclear at best.
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First off, who have you been calling that you’ve been on hold for hours? Our phone wait times for Sales/Info and Support rarely have you waiting more than 5-10 max (exceptions do happen).
About the Lite and Pro versions…are you talking about Revival? Or Resolve? Resolve doesn’t have any lite/pro variants, unless you are meaning Mac/Linux. Just curious.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
for the lite/pro versions I was asking about Revival, I actually called BM, and there is an option for sales, I think is 2 for DaVinci products, I can never get anybody to answer it, I even called the non DaVinci sales option, and I got transferred to someone in the DaVinci department I can’t remember the name now, left a message, never got a call back.
But one question I asked in this forum and never got an answer, is will I need to buy a box through a reseller for the $1500 version of Revival, or is it software only? And what are the main differences, is that automated vs manual?
Also, what sorts of demo are available for us?
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Ah…okay, got it. When we first setup the lines there was a glitch where people would in fact go off into some queue in the ether. That has since been fixed. That’s probably what happened there. So I do apologize for that.
As for if it needs to be bought from a reseller or not, i’m actually not sure. We haven’t done too much to that software since we’ve purchased DaVinci, but I do know that a few units have been sold (not sure via what method).
From my personal knowledge (and on this product there is a lot that is undecided yet) I know it runs on a similar core build to the Resolve (with less GPU reqs). I’ll ping the PM of the product and see if he can comment more on that.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
First to answer the differences between Revival and Revival Pro.
Revival is the “manual tools only” portion of the Revival Pro product. Revival has motion compensated region of interest tools for manual repair of dirt, dust, scratches, and extreme frame damage. Also included is a powerful reveal brush with clone, offset, paint, and density matching capability. Manual splice repairs may be made using interpolated or extrapolated frame reconstruction.
Revival Pro includes this plus all of the Revival automated and specialty interactive tools including dirt, dust, grain, noise, aperture, scratch, speckle, deFlicker, stain, stabilization, RGB registration, deWarp, and grain sampling and addition. Both products have scene cut detection and EDL capability for scene cuts.
Revival and Revival Pro would work on the same Linux based hardware similar to Resolve without the extra GPUs. Revival Pro runs best with multi core processors which are allocated for automatic processing tools. A dual quad core (or better) workstation is ideal for Revival Pro. External rendering may be added which will increase the amount of work done within the same time frame.
Most dealers will want to sell turnkey packages due to the complexity of the hardware in a Linux environment. Doing this will provide a proper support system should something go wrong. I do know of some cases where customers have put together their own systems. Getting hardware support for this is a bit more difficult.
As Josh has indicated, we have not put full attention on Revival at the moment due to the importance of getting Resolve released properly. Once we do, we are hoping to simplify the installation process for Revival.
Gary
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I do understand some confusion over the two models. It really is one of the most asked questions. Our website has a description similar to what I previously posted.
https://www.blackmagic-design.com/davinci/revival/
I would be happy to email a short text document with a bit more detail.
Regards, Gary Adams
garya@blackmagic-design.com -
Thanks Gary for the info provided. As much as I need Revival now, I’m a little concerned to the fact that BM hasn’t spend much time with it, I think I’ll wait for that. It’s not too hard to speculate that a Mac version could come from this.
In my experience with DRS, the automated systems were inducing more errors to the picture than fixing some, then we had to manually repair the mistakes done, and timewise it was better to do it manually, although this is far from ideal. When we heard of Revival we were really excited about it, but then there was no “Pro” version.
I think the best will be to wait till the waters clear out. -
Your observations are valid Arthur. Automated dirt handling in a situation of “no visible defects” is a challenge. This is where the Revival manual product does well. However, there are many more tools like stabilization, registration, deFlicker, and the like that when set correctly cause no harm whatsoever. These are very difficult to fix manually or at lease, do as well manually. If you get to IBC, please stop by.
Gary
Gary Adams
DaVinci Revival Product Manager
Blackmagic Design
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