Activity › Forums › AJA Video Systems › Io HD Units and DRIVERS!
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Gary Adcock
October 7, 2009 at 1:31 pm[Russell Weston] “The upgraded FCS and Snow Leopard was not a big secret. If AJA is working with APPLE, then this should have been ready to go in a REASONABLE amount of time. “
WHAT??? You mean APPLE didn’t break SxS, P2 or the 3//4 express card support in Snow? And that none of those are fixed either?
Russell I’m sorry you can complain all you want- there was no necessity to update working edit suites with new 7.0 release software and a new OS and not anything you say changes that simple truth.
Every head here on the Cow has stated the same- Do not upgrade suites until the .1 version of a new release.And How does a production company loose clients because of lack of upgrading your software- The wise post person would have gone with a dual boot scenario to “save his arse”
gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows for the Digitally Inclined
Chicago, ILhttps://library.creativecow.net/articles/adcock_gary/AJAIOHD.php
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Gary Adcock
October 7, 2009 at 2:20 pm[Kevin Paolillo] “‘m guessing a few of the more influential folks here, you among them, (your posts have helped me many times, thank you) have a special relationship with AJA that they’d rather not take them to task publicly. “
Kevin-first thanks for the kind words.
Second-Yes I am lucky to have a special relationship with AJA, and I work incredibly hard to maintain it. However, contrary to public notion, I have much less influence that most people think, and some of AjA people still answer my calls.
I don’t have to take AJA to task publicly- I get to go “ZELIN” on them in person (sans hair, bob has me beat there). So -Yes the driver update has taken longer that anyone thought it might- AND No I do not know when it will be released (I really do not know – I’m not just saying that)
FYI -Last month at IBC the product manager and I both took turns fighting the hardware for an almost an entire day over the issue, finally showing an IoHD attached to a desktop running 10.5.8 / FCS2 from a clone drive brought along as a spare.
SO YES- AJA is acutely aware with the issue, but some fundamental changes in device protocols and communication under Snow require that care be taken to assure that when the driver is released it works properly- it has to work for all versions of FCP and all 3 current versions of the OS also. This is not a small task, when you think that between 2 versions of FCP and 3 OS versions there are something over 500,000 different items that need to be checked and rechecked to see if it functions as advertised, for every version. This is just not as simple a task as people think.
gary adcock
Studio37
HD & Film Consultation
Post and Production Workflows for the Digitally Inclined
Chicago, ILhttps://library.creativecow.net/articles/adcock_gary/AJAIOHD.php
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Joe Carney
October 7, 2009 at 4:57 pmOK, I’ll check that out, it also seems the Kona 3 with the K3 breakout box might do most of what we need too. Just no HDMI out, but that can be remedied with a mini converter.
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Kevin Paolillo
October 7, 2009 at 5:10 pmGary, understood. For the record, I’ve tried the rest, and no knock on the other brands in the same space, but to me, AJA does what they do better than the others. They set the standard, which is why I’m willing to pay a bit more to get the goods, and also why I’ve come to expect better. I can deal with a wait to get it right, and can appreciate the complexity of the task. But keeping folks informed is FAST AND EASY. It goes a long way to helping their customers manage the process. That I’ve learned more about what’s happening in one post from you than I have in a month at aja.com or from an aja rep is not a good look for them. They need to stay out in front of it. When you get to the point that people on the Cow are starting threads with just the name of your product followed by a question mark or an exclamation point, it might be time to get a little more proactive….
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Jeremy Garchow
October 8, 2009 at 2:17 amThe LHi might do it too. Kona3 is digital in only (SDI/AES)
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Russell Weston
October 14, 2009 at 11:12 pmThis whole situation is getting more and more ridiculous every day. No way is there any reason that customers should have to wait this long for updates to what is suppose to be one of the companies flagship items. I have been through the upgrades of all sorts since the birth of nonlinear with the EMC and this is by far the worst i have ever seem.
Russell Weston
Weston Productions
westprod@gci.net
https://westonproductions.tv -
Michael Sacci
October 15, 2009 at 4:53 amReally? Have you ever talked to ProTools guys? They are always way behind.
The product works great as sold and recommended, with FCP 6 and Leopard. Everyone wants this to be fixed, no one more than AJA, but as stated time and time again it has to be right before it does anyone any good.
CineWave took forever to come out with FCP3 drivers. Hell, FCP3 took forever to be compatible with OS X. There are way around all of this, yes they are a pain, no one likes it but it is part of our world. There is a lot more to the Io pushing all this video through FW than a PCIe card. So we have to wait, the only options are to stay put with FCP6 and 10.5, buy something else, upgrade and have a non-working system.
Slow and steady win the race with our gear.
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Aja Video systems
October 15, 2009 at 11:51 pmHi all,
Sorry, a bit late chiming in!
Please be assured that AJA completely understands the need, and we very much appreciate your patience. We are working very hard to release solid next-gen FCS3 and Snow Leopard compatible Io HD software. As always, we only release when it’s ready, and we are working with our core partners to ensure the quality, features, and performance you expect.
Stay tuned! We will post here on the Cow, our website (https://www.aja.com) and elsewhere when the driver software is available for download, which should be very soon.
Best regards,
Nick Rashby
President, AJA Video Systems
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