Ingest gives WHITE Video

[Lor Porter]

Thanks so much! I figured out the transcode thing… but thank you for answering – I didn’t hit the correct resolution – so I’ll redo it.

I freaked out a little doing the transcode and just went and ordered the calibrated software. I didn’t want it to bite me in the butt later! So, I stopped the transcode – figuring I’d have to redo it again with the “real” footage.

Thank you again so much for all your help. Software still isn’t in my email… so off to make some other client videos!

Best,
Lori

[Michael Phillips]

What happens if you transcode or consolidate the clips? DO you see a time limitation or watermark then?

Michael

[Lor Porter]

Nope – no issue.

However… I just ingested a bunch of things from another drive… no AMA link… but now the watermark is over everything… so, I’m purchasing the decoder!

Thanks!
Lori