Importing images into Encore adds inexplicable blue tint

[Nicholas Shera]

I appreciate your assistance, don’t get me wrong. It’s just that I really couldn’t see the relevance of some of the things you suggested. But anyway, I calibrated the monitor. No improvement.

As I said in my previous reply, I synchronized the colour profiles of all Adobe applications via Bridge. But since Photoshop has no bearing on what I’m trying to do (i.e. import photos directly into Encore), adjusting Photoshop settings would be inconsequential.

White balance on the camera — now there’s another thing I don’t understand the purpose of. The photos looks PERFECT in every application other than Encore. What’s more, what is the chance of two completely different cameras having the SAME problems upon importing into Encore?

Well anyway, it’s clearly a very complex issue that requires the assistance of Adobe.

[Joe Bowden]

No, of course I’m not blaming you personally for the problem. But I don’t see it, and further suggestions of help Jeff so far didn’t seem to be very well received by you.

What I am saying is that if you are seeing it, and others are not, then it would appear to be a configuration or conflict issue that is apparently unique to your system.

[Nicholas Shera]

I’ve just discovered what TYPE of photos are causing the problem. At least that’s one thing I can report to Adobe! It appears as if ALL photos, irrespective of their origin, will have a blue tint applied to them in Encore if the jpeg resolution is higher than about 1400 x 1057. I haven’t pinpointed the exact cutoff resolution just yet. All photos lower than this resolution import without incident.

[Jeff Bellune]

Well, now that is interesting.

I’ll see if I can duplicate it here on my Windows box. I’ll post back one way or the other.

-Jeff

The Focal Easy Guide to Adobe Encore DVD 2.0

[Jeff Bellune]

Unable to reproduce here. I tried SD DVD, Blu-Ray DVD H.264 and Blu-Ray MPEG2, all using 3000×2000 jpegs.

What version of Quicktime is installed on your system? After Effects had problems with 7.4 – perhaps your QT version is having a go at Encore?

If changing QT versions doesn’t help, then I’m out of ideas.

-Jeff

The Focal Easy Guide to Adobe Encore DVD 2.0

[Nicholas Shera]

I’ve got Quicktime 7.4.5. I heard that Adobe advised its users not to upgrade to the latest version when it came out; however version 7.4 came bundled with my machine.

[Joe Bowden]

You may want to consider installing an earlier version of QuickTime:

https://www.apple.com/support/downloads/index1.html

[Dan Ireland]

Just thought I would mention I am having the same issue. Largest image I can import and get a clear image is around 950 x 700 or so. Anything larger has the blue/pink tint. I am on Leopard running Quicktime 7.4.5. I need the latest version of Quicktime because of video work I do. Any other solutions to this problem?

[Nicholas Shera]

Well I’m glad I’m not the only one suffering this irritating inconvenience. The only solution I can come up with now is to drag picture files DIRECTLY onto the Encore menu page you want to use them in. Of course the limitation of this is that you still can’t do slideshows unless all images are below a certain size.

I haven’t tried downgrading my version of Quicktime, because like you I need the latest version.

[Joey Foreman]

I was having the same issue but found a successful workaround. Open the images in photoshop and save them as .psd’s. Remove the embeded profile in the save dialog.
Under File>Scripts>Image Processor, you can set up a batch process for this.
Hope it works for you as well.

Joey Foreman
Editor/Animator
Nowhere Productions, Athens, GA