HDe Crashing

[Andrew Mehta]

Well…I was going to suggest installing on a second harddrive, to avoid having to uninstall 11.5, but when I actually hit the link Scott gave you, the page says it’s a Patch Update, and *NOT* a full install.
In fact it says:
This is a patch update (non-full install). This update will only update Media 100 11.5
https://www.support.media100.com/KBSearch/KBDocument.aspx?id=394
Why not try it and see?

[Andrew Mehta]

Looking at the website again, it looks like you can choose between a full install or a patch:

Download	KB000394	Media 100 11.5.1 Patch Update	11/17/2006
This is a patch update (non-full install). This update will only update Media 100 11.5. An encryption code purchase is required to run Media 100 11.5. This update is not for Media 100 Producer. A full description of this updat …
Download	KB000396	Media 100 11.5.1 Full Install	11/17/2006
This is a full install of Media 100 version 11.5.1. This version is an update to Media 100 version 11.5. A Media 100 11.5 encryption code is required to run this update. Please refer to the Media 100 Release Notes document included …

[Greg Ball]

Thanks…but I’m still hesitant considering I’m working on several projects in my system. I’d love to hear from Scott on this first. I thought he was with Media 100, and suggested a un-install.

I already have t hard drives , but the second one had FCP on it. so I can’t run use it for media 100

[Greg Ball]

Thanks…but I’m still hesitant considering I’m working on several projects in my system. I’d love to hear from Scott on this first. I thought he was with Media 100, and suggested a un-install.

I already have t hard drives , but the second one had FCP on it. so I can’t run use it for media 100

[Andrew Mehta]

Did you get my other message? Looks like the Media100 support website has both a full install update ( https://www.support.media100.com/KBSearch/kbDocument.aspx?id=396 ), or a patch update ( https://www.support.media100.com/KBSearch/kbDocument.aspx?id=394 ), so the choice is yours. Although fair play to waiting for official word from Scott.

[Scott_f Media 100]

Hey Greg,
Sorry for not checking this earlier, we were getting ready for NAB. If you run the Unistall feature from the Media 100 install application it is a very non-distructive process. It will remove the application, items in that folder and some extensions. You do not need to worry about your program/bin/project/ or media files.

Scott F
Media 100/Boris Fx

[Greg Ball]

Scott, but you’re suggesting I do that instead of the patch? Just clarifying.

[Scott_f Media 100]

You’ll want to update to 11.5.1 you can download it here.
https://www.support.media100.com/KBSearch/KBDocument.aspx?id=394

This patch is a full install of the application so perform the uninstall feature in the installer first before installing this version. Let me know if you have any further crashes after you update to 11.5.1.

Scott F
Media 100/Boris Fx