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G5 Tiger never crashed this much
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The vender did get involved: FCP re-install – forward crash reports – install FCS Maintenance Pak and Diskwarrior…. I think the tech guy was counting on these to “fix” the problems. Beyond installing and the 3rd party repair softwares, he had no real world ideas. I mentioned something about Jpegs once, and he said “oh don’t use an uncompressed Jpeg… that will crash it for sure”. At that point I thinking “this guy has no experience with fcp” Can you imagine a brand new 2011, 12core MacPro with 16GB RAM crashing because of a full size Jpeg? I very politely asked for a new tech guy … for “fresh perspective”. Never got one.’
I suppose a full size Jpeg may not be optimized for FCP, But for a tech guy to point his finger at that? Come-on!For each serious crash I did come-up with work-arounds to get the job done and out the door
Testing suggestions:
**Console is now open (and loaded with Messages).
**Trying to take notes on Free Ram usage. -
“Can you imagine a brand new 2011, 12core MacPro with 16GB RAM crashing because of a full size Jpeg? I very politely asked for a new tech guy … for “fresh perspective”. Never got one.”
Images larger than 4000 pixels in width or height can in fact cause crashes.
My software:
FCS Maintenance Pack – Tools to keep Final Cut Studio running smoothly and fix problems when they arise
FCP Versioner – Backs up Final Cut Pro projects to XML and creates changelists for each revision
More tools… -
When you say crash, is this the entire OS or just FCP?
From reading your other posts, I’d suspect the following:
– Bad memory (OS X will log DIMM Parity corrections in /var/log/system.log, so you may want to look there and see if anything shows up. You may also just try reseating all of your RAM).
– Power supply or just poor power signal in. Are you using a good UPS or similar solution?
– Drivers for your RAID controller. You may want to make sure you have the most recent and correct drivers. -
Chris wrote:
When you say crash, is this the entire OS or just FCP?
Answer: FCP but other applications will crash too. ..And one brand new hard drive sorta wiped itself clear too. (We tested the RAM too)Chris wrote:
Are you using a good UPS or similar solution?
Response: Interesting! Our UPS has needed a new battery for about as long as we’ve been crashing…
We get daily beeping warnings which we’ve chosen to ignore …for some reason… -
Those Xeon CPU and all of that ECC RAM are power hungry. If you’re not giving the machine good power, you can have all sorts of issues including crashes, disk corruption, etc. Make sure your UPS is rated for the power draw of your machine — you may need something beefier than what your G5 needed.
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[Blake Porter] “Are you using a good UPS or similar solution?
Response: Interesting! Our UPS has needed a new battery for about as long as we’ve been crashing…
We get daily beeping warnings which we’ve chosen to ignore …for some reason.”
That could be the reason of the malfunctions.
Sometime ago I had lot of trouble just because the ground on my system power wasn’t well connected.
was like the external drives got switched-off for a fraction of a second. HDs kept mounted on the Finder and the ball spinning.
rafael -
Since it is a “brand new system” my guess is that you got some bad RAM in there somewhere. Did you run Apple Hardware Test and test all of the RAM?
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Ken Jones: “Did you run Apple Hardware Test and test all of the RAM?”
No. It was tested with FCS Maintenance Pack, I believe.
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FCS Maintenance Pack does not perform memory or hardware testing.
My software:
FCS Maintenance Pack – Tools to keep Final Cut Studio running smoothly and fix problems when they arise
FCP Versioner – Backs up Final Cut Pro projects to XML and creates changelists for each revision
More tools… -
I would run Apple Hardware Test and have it test all of your RAM. Apple Hardware Test is located on one of the system disks that came with the computer. Since you have 16GB of RAM it will take several hours to run, so set it up to run overnight. AHT will test each stick of RAM and will tell you if one of them has a problem.
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