Free Upgrade to CS6 Not Working

[Kent Wallis]

Just lovely. Instead of a digital download the guy processed it as a box set to be shipped which takes 5-7 days. Its been more than 7 and still no box. I never did received the confirmation shipping email they said I would take 2-3 days. Plus they are ignoring my Support requests asking about shipping status. I’m not even sure its coming. I finally went through with a formal BBB complain and would urge the rest of you to do the same. It may not change things but they have a B+ rating and deserve much worse!