focus issue with DVX100B

[Fred Estabrook]

Thanks- Barry – one more question… for my zip code there’s an authorized repair location in Brooklyn, NY and one somewhere in Michigan – which would you use?
F.E.

[Barry Green]

Fortunately, I’ve never had to have any of my DVXs or my HVX have any sort of service, so I don’t have any firsthand experience with any of them. On the other forum Specialized Communications is a frequent contributor, and they’re an authorized service center; you might try asking them what they think the issue is and if they’ve seen anything like it.

But that’s the closest I’ve come to a service center, so I can’t advise you further on that.

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[Fred Estabrook]

Barry – Thanks very much for all your help with this – I’ve contacted Panasonic and am now in the process of getting a Return Authorization from them – They’ll probably specify where to send it.
Fred

[Fred Estabrook]

Quick update:
Panasonic repair informed me last week that the replacement lens was being sent from Japan this week and since that isn’t soon enough for our next shoot they are sending a loaner DVX100B until ours is returned. Normally repairs are turned around in 3-5 days but because the entire lens needed replacing – and none were kept in stock – it’s going to be more than a month total for this repair job! Your diagnosis was absolutely correct Barry. Thanks again.
Fred