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Activity Forums Blackmagic Design Decklink Studio doesn’t get recognised

  • Felix Schmilinsky

    December 20, 2012 at 9:19 am

    Hey!
    I meant to write about the result earlier. Thanks for the reminder.

    The new card I received from Blackmagic Design worked perfectly fine with no trouble. It was recognised in all the software immediately after installing the card and the newest drivers. I suspect the card, I was sold via eBay was faulty. But BMD handled it very uncomplicated and just swapped the card as it was still under warranty. BUT so far, I was very busy with other stuff and actually haven’t tested the card outputting any signals to a monitor.

    I believe that there is not really a general compatibility issue between sandy bridge processors and the Decklink studio 2 card. Did you play with the Decklink Multibridge Utility that comes with the driver software to route the signal correctly? Did you try your card in another system?

    Good luck!

    ———-
    London, UK
    ———-
    i7 3960x, 16GB RAM, Asus P9X79 Pro, MSI GTX 580 (3GB) & GeForce 210 (1GB), Decklink Studio
    OSX 10.7.4 & Windows 7 64bit

  • Shahriar Rahman

    December 20, 2012 at 9:42 am

    Felix, thanks for the thorough response. The Davinci Resolve 9 Lite installer does not appear to have a Multibridge Utility. Perhaps I am missing something?

    I know that Multibridge is another product line from Blackmagic and I have not read in any other forums of people using this tool to help get monitor playback video outs from their Resolves.

    The reason why I am asking you if the new card worked for you is that in the “Davinci Resolve Config Guide” documentation that comes with the Resolve installer, it lists two Blackmagic cards that work with Resolve, and the Studio 2 ain’t one of them. I attached a screenshot.

    If you can get it to work, you will be a Godsend! Let us know!

    -shah

  • Felix Schmilinsky

    December 20, 2012 at 9:46 am

    I will only be able to test it thoroughly in the new year.

    What I referred to is the Multibridge Utility that comes with the Decklink driver software:
    https://www.blackmagicdesign.com/support/detail?sid=3945&pid=4012&leg=false&os=mac (this is a link for Mac OS X drivers)

    I’ll keep you posted

    ———-
    London, UK
    ———-
    i7 3960x, 16GB RAM, Asus P9X79 Pro, MSI GTX 580 (3GB) & GeForce 210 (1GB), Decklink Studio
    OSX 10.7.4 & Windows 7 64bit

  • Paolo Castellano

    December 20, 2012 at 10:12 am

    Hello Shah,
    you will find the app to configure your Decklink Studio 2 in the Control Panel (Hardware and Sound), but you cannot make lots of things there (for the output). The problem could be into your card or into your playback monitor. Does it support any video standards and all frame rates? Are you able to get video input (from a live source to the BMD DS2)?
    Best Regards,

    Paolo.Castellano@ivs.it
    http://www.ivsEdits.com
    ———————–
    “Post Fata Resurgo”

  • Shahriar Rahman

    December 20, 2012 at 9:00 pm

    Paolo,

    Thanks for the tip. The Blackmagic Studio 2 outputs video over HDMI with my Final Cut Pro 7.

    After looking carefully into the project settings in Resolve, I discovered I made an oversight: in the Master Project Settings, under the Video Monitoring tab, I had left it at the default HD 1080PsF 23.976 when it should have been HD 1080P 23.976 for my material. This setting needs to be set here even if you have the correct setting (HD 1080P 23.976, in my case) in the Deck Capture and Playback tab.

    My question: Why is that?

    I am new to Resolve. What is the difference in changing the playback setting in Master Project Settings tab versus changing it in Deck Capture and Playback tab?

    -shah

  • Shahriar Rahman

    December 20, 2012 at 9:04 pm

    Felix,

    After installing the latest Desktop video software again, I do now notice a “Blackmagic Multibridge Utility” application, although this may have been there since my previous installition and I smply overlooked it. Thanks for that.

    HOWEVER, after I launch it, everything is greyed out — it does not let me change any of the mappings. Also, in the menu bar, there is nothing listed under “Devices.” Not sure if this is supposed to be normal, since I don’t have a Multirbridge hardware device connected.

    I was under the impression that any mapping or setting with the Decklink Studio 2 card is all to be done in the Blackmagic Design Desktop Video system control panel.

    -shah

  • Shahriar Rahman

    December 20, 2012 at 9:06 pm

    Felix,

    After installing the latest Desktop video software again, I do now notice a “Blackmagic Multibridge Utility” application, although this may have been there since my previous installition and I smply overlooked it. Thanks for that.

    HOWEVER, after I launch it, everything is greyed out — it does not let me change any of the mappings. Also, in the menu bar, there is nothing listed under “Devices.” Not sure if this is supposed to be normal, since I don’t have a Multirbridge hardware device connected.

    I was under the impression that any mapping or setting with the Studio 2 card is all to be done in the Blackmagic Design Desktop Video system control panel.

    On another note, as I explained in another post to Paolo, I got the card to work — I had an incorrect project setting (wrong HD frame rate for my material).

    -shah

  • Paolo Castellano

    December 20, 2012 at 10:51 pm

    Hi Shah,
    don’t care about the Multibridge Utility. Now the driver is unified and so I think that the installer installs that utility even if you don’t have the Multibridge (the external, breakout boxed, BMD card/dual channel converter). It will stay grayed out until you don’t connect a Multibridge via USB for the I/O configuration in the converter mode.
    You are right all Decklink Studio 2 management is done in the Blackmagic Design Desktop Video system control panel.

    I’m glad that you solved your problem.
    Ciao,

    Paolo.Castellano@ivs.it
    http://www.ivsEdits.com
    ———————–
    “Post Fata Resurgo”

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