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CS4 crash city
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Aaron,
I may be “the” lucky one (on 4 different machines), and I’m sure you have a valid issues, but that doesn’t mean that “most” people do.
One thing we do religiously is convert bad formats to good ones. That means no mpeg, no flash, etc… If a client wants to use their own footage, there’s time billed to convert it to uncompressed AVI, or Quicktime animation if someone else working on the project uses Mac tools.
Just like you wouldn’t expect FCP to take anything but Quicktime, I figure that the same goes for a solid Premiere edit.
That’s easily done BTW with any application using watch folders (Sorenson Squeeze for example), one for SD, one for Widescreen, one for HD.
Drop it in, let the computer do the rest while you sleep, very efficient.The rest of our footage comes from our cameras, DVCPro, AVC-Intra, and it’s rock solid.
Vince Becquiot
Kaptis Studios
San Francisco – Bay Area -
One of the reasons for crashing might be large projects. I am dealing with about 50 hours of HD footage. However, someone doing short programs or TV commercials would likely not have the crashes that documentary film makers like myself have.
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hey Vince would you mind sharing your computer specs with me…i am having the “crash” and it hurts!
many thanks
Aaron -
Despite a year of using CS4 on two over specd HP Workstations, I have been unable to find the cause of my constant crashes (application crashes and up pops Adobe’s useless crash error reporting screen…is there anyone REALLY looking at these??)
We shoot entirely HD on our 2 Sony Z7U cams, directly to a 45MBs CF card, producing MT2 files.
Our projects are not large…usually under 15 min. No matter what I do, I cannot find the problem to the CONSTANT crashes!
In order to keep things moving forward, I continually save my project every few changes on the timeline.
90 percent the crashes seem to be related to using the Source monitor. Whenever I need to seperate video from Audio, and you need to drag a clip to the Source monitor in order to drag out just audio, I know I have about 5 seconds to do this, and then save my project before it crashes.
Another oddity is when I import the M2T files onto the timeline, they will not show up in the Program Monitor until I click on that window. Once I do a click or two, the screen suddenly comes alive, but you still cannot see running video,,,only sound. To correct this I have found,,,and YES this sounds rediculous..but it WORKS…you hold the left button down on the mouse while you move the video back and forth once or twice in the Program window, and then suddenly you see a red line appear on the timeline above that clip. Once this happens, you can use that clip.
Of course…god forbid I need to work with that clip in the Source monitor, because once I move it there KABOOM!!!!
This is 90 percent of our crashes. The other 10 come randomly and usually end with “Your application encountered a serious error…yada yada yada”
If you can offer any advice, I would appreciate it.
Rick
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Well finally EVERYTHING is resolved…..it is as if I have a brand new application on my PC.
ALL the crash problems, video import problems etc. were a result of the NVIDIA Quadro FX 1400 cards.
I purchased an NVIDIA Quadro FX 3400 and a Quadro FX 3500 for my other workstation and installed them.
This cleared up 90 percent of the issues immediately.
There was still some video refresh issues, but the crashes were completely gone.
Went to the NVIDIA site, checked to see what the latest drivers were. There is a section for partner support, cliked that and it brings you to a driver section specifically for Adobe Premiere CS4.
Once those drivers were updated, everything was cleared up….now I am a happy Adobe user.
No problems any longer with M2T files, nor with the .VOB files import which would never work before.
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