CS3 Mac: Button highlights preview and show on computer but not set top player

[Jeff Bellune]

[John Keane] “Putting problems down to a vague list of possible causes is not getting to the bottom of anything.”

You’d be surprised at the number of users who, by changing media, slowing their burn speed, updating the firmware on their burners or dropping the bit rate, make their problems go away. For them, that is the bottom of the problem.

I suggested those steps to Graham because, until he posted his “resume”, I had no idea what his level of experience with Encore or DVD authoring was.

-Jeff

The Focal Easy Guide to Adobe Encore DVD 2.0

[Misha Manson-smith]

Hi

Did this issue ever get resolved? I’m having the exact same problem – i.e. menu buttons don’t show on set top players, but work fine on computers.

This is with a project that used to work fine when built on a PC, but now that I have rebuilt it all on a mac, it don’t work.

Any thoughts most welcome!

[Jonathan Bowman]

Hey everyone. I know this post is like a year old but I stumbled upon it today when I had this problem and I found something that worked. I am using Encore CS4 on a Mac Pro running OS 10.4.11 Tiger. I’m authoring a simple wedding DVD with a static main menu and a static “Chapters” menu. In the Main Menu the simple underline highlight was not showing underneath the Chapters button but it was showing underneath the Play button. This only happened on all of the standard DVD players here in the office. I tried the DVD in our Blu-Ray player and it worked fine. After reading through this thread I checked to see the Highlight Area (or whatever you want to call the green box highlighting the button when you click on it in Encore) and noticed that the Chapters highlight button was below the Highlight Area. I went into Photoshop and moved the highlight layer up a few notches, saved the menu file, burned a new disc and it works fine. I know this probably might not help all of you but I hope it does, if not at least some.

[Nicholas Pollicino]

I am having the same problem. Will creating a disk image and burning it in Toast solve the issue? I found the Encore DVD’s work in all Blu-Ray players, Gaming consoles, and computers. But any older DVD player will not show highlights.