Content Browser 2.0

[Dan Bramm]

Ian,

Is this with the free download version (where we email you a serial #)? Yes- I had no trouble with the password or installing the program with the provided serial # today.

The problem is after I open the program I get the interface on the right side of the screen and then the spinning beach ball.

I also had the same problem with Content Browser 1.1 (installs no problem and opens but hangs up immediately) which I also tried to install today when 2.0 would not work.

XDcam transfer is working fine.

Hoping there is a file that is corrupt or a way to totally clean out all existing files and start again

I used the uninstaller to remove Content Browser 1.1 and 2.0

DB

[Ian Cook]

What version of Mac OS are you running?

[Dan Bramm]

Ian
My computer is a 2012 Macbook pro Retina 16gigs ram OS LION 10.8.2

This is kinda odd- I think I am getting a kernal panic after the app opens.

[Ian Cook]

Does a screen pop up telling you in several languages that you need to restart? I have it running here on a 10.8.2 Retina and it installed and runs fine (albeit on a more or less factory install of the OS and very little else on the machine). Can you try looking in Console at the system log to see what might have happened on launch or where the conflict might lie? If you want to send it to me offline, feel free. ian dot cook at am dot sony dot com.

[Dan Bramm]

Ian,
Sent you the logs!
db

[Steve Knattress]

Ive just had to re-install my mbp, installing mavericks 10.9.1 and ire-nstalling apps etc from my time capsule.
I have needed to add many serial numbers and drivers which did not install.

I have installed MC7 and Adobe CC from scratch.
as well as latest XDCAM drivers ( and SxS but I cannot test this)

I can see my U2 (updated to latest V2.320 firmware) on my desktop.
Avid AMA can access it,
as does XDCAM transfer in my old copy of FCP7

I have just installed Content Browser 2.2 ( V2.1 worked before my upgrades, I tried this and it also crashed “application not responding at start up)
I put in my serial number which was accepted.

However when I try to run CB I get the right hand browser window, and an immediate spinning beach ball ( with and without an XDCAM disc inserted.) The application is “not responding” and has to be force quitted.

Have you got an idea what I may have “forgot”

Thanks Steve

[Ian Cook]

2.2 does not officially support Mavericks yet– were you running Lion or ML prior to the upgrade?

[Steve Knattress]

Yes I was ML
Strange that “old” xdcam transfer works!

It is very confusing loading all the xdcam software for avid, FCP, and adobe, as well as drivers, on the mac

Thanks for your quick reply.

[Jeff Crisle]

Have you ever stopped to calculate how many drivers are required to simply plug a Sony PMW 200 into a Mac and transfer footage? Has it ever occurred to anyone at Sony that perhaps a camera that simply plugs in and allows you to drop footage onto a desktop or into a NLE without having to search the Internet far and wide for a dozen different drivers might be a more intelligent approach? Is both incredibly frustrating and totally unnecessary to have to spend hours on message boards forums and Sony’s ridiculously disorganized site to figure out how to simply plug my camera into my computer and bring footage into premiere. This should be the single easiest step in the process, yet it is the most convoluted cluster ..

[Michael Palmer]

If you invented peanut butter and your neighbor invented jelly, why would you give your peanut butter to his customers?

It is a marketing deal that you will hate but have to deal with.

Good Luck
Michael Palmer