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Client Digital Asset Storage
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Your only (legal) obligations with any client are those spelled out in your contract. If you don’t have a contract with this client, then you have no (legal) obligation to them. As a business, you DO have an obligation to provide good service, but that doesn’t include indefinite storage of old files that will never be used again.
Your best bet is probably to just forget the calls and certified letters, drop the files on a $80 external drive and mail it off to them with a kind note.
Brendan Coots
Creative Director
Animatik Creative -
I bill the client up front for a 1TB drive and storage for their project, whether I actually list this as a line item depends, but everyone pays for a drive and storage.
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Malcolm
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A very reasonable thing to do.
The problem I have seen from the biggest facilities and certainly small home offices, sometimes you have no more space to safely park drives or discs or tapes, etc.
At some point you can run out of square footage and something has to go or you end up having to rent or purchase more property. At some point you’re simply out of room and something must go. Sometimes there are just no more closets or nooks to park the media.
Sometimes the closet reminds you of the opening of Fibber McGee and Molly.
Space may be infinite but the hall closet is not. -
How many years have you been in business? At some point every firm has to dump records and non-performing assets. years ago 1″ tapes took up a lot of space and cost a fortune to ship back to clients, today a 1TB drive takes up little space and is cheap to ship back to a client. Go through your oldest stuff first and get rid of that, you will have to make a tough decision what is worth keeping and what you should dump.. No easy solution if you have limited storage space. 20 year old 1″, 3/4″ and Beta tapes may not even be playable today, that makes your decision somewhat easier.
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Malcolm
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