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Activity Forums Storage & Archiving Cannot Authenticate BRU PE

  • James Vorley

    April 17, 2017 at 5:43 pm

    10.10.5 here.

    What issues have you found with the XENDATA?

  • Andy Edwards

    April 17, 2017 at 6:29 pm

    Thanks for the OS confirmation.

    LTO tape jams, reliability to stay connected to our MAM system, needs a lot of rebooting to clear the issues.

  • Dan Olsen

    April 18, 2017 at 3:38 pm

    Just went to restore files from an archive written without authenticating BRU PE, and I’m getting nailed with “can’t access for write: errno = 13, Permission Denied”.

    Apparently BRU is just unable to set ownership and files can be restored, though.

  • Dan Olsen

    May 17, 2017 at 10:26 pm

    Updating this, saw in another thread that a user was able to authenticate after entering the same (denied) password multiple times. Lo and behold, after 4 denials, I’m able to authenticate (apparently) on the 5th try. Very strange. Hoping all of this gets sorted and we can have a stable, fully operational version soon…

  • Dan Olsen

    May 24, 2017 at 5:34 pm

    Scratch that last message. Despite getting into BRU PE without the “non-authenticated mode” message after entering the correct password 4 times, it still appears that BRU PE is not actually authenticating.

    Just ran an archive and then a restore of the same archive, and I’m still getting all of the “permission denied” warnings in the restore window. Damn.

  • Andy Edwards

    May 24, 2017 at 6:55 pm

    Hi Dan,

    I just updated our LTO Library Mac to El Capitan and BRU PE version 3.1.23 build 359. The Mac OS upgrade was not a clean flush and fill to save time, so just updated on top of Yosemite 10.10.5. We are using an old Mac Tower with a ATTO SAS H680 card hooked up to the external LTO 6 drive. After the software update the user account authenticates and loads the catalogs. I’ve asked the librarian to bring back a couple files from archive to see if we have the same permissions issues you are having. Might be a day or two before she responds, but will post back on what we are seeing.

    Andy

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