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Activity Forums Adobe Encore DVD blu ray subtitles

  • Walter Biscardi

    August 7, 2008 at 1:48 am

    [Joe Bowden] “Walter, I can appreciate that you probably just wanted to vent here, but I think your comments would be best directed toward Adobe Support and the Encore Product Manager – these are the avenues that may be able to provide a solution for the problems you’re seeing authoring to Blu-ray. “

    Hi Joe, I just went back and looked at my old emails. July 27, 2007 was my first communication with Adobe regarding errors with BluRay. This communication was directly with Nathan Gentner. I have been communicating directly with Adobe Tech Support and the Encore Product Manager. We have gotten nowhere. The only suggestions we have gotten from them works only in Simulation Mode within Adobe. Everything falls apart when we actually try to create an ISO file.

    Heck I thought we started with BluRay in November and it turns out it was over a year ago. So I have been working directly with Adobe off these forums for a very long time.

    The general public that is about to spend money on this product to “Come for the BluRay, Stay for the Flash” has to understand that the BluRay capabilities of this product are great exaggerated on the Adobe website.

    “Use the same Encore interface and features to author and deliver commercial-quality titles on both standard-definition DVD and high-definition Blu-ray Disc.”

    This claim is not correct. You cannot use the same features on a BluRay project as you can on a DVD project.

    . Or author a high-definition Blu-ray Disc project and, with one click, create a finished standard-definition DVD project.

    Actually this creates a sub-par DVD when it actually works. Usually this crashes on our system when we try this. And if you create a DVD project first and then try to change it to a BluRay project, that will crash everything too.

    The unmatched integration between Encore and Adobe Photoshop®, After Effects®, and Adobe Premiere Pro software enables you to create Blu-ray discs more efficiently.

    As long as you create a static menu with a simple “Play” button, this statement is absolutely true.

    Instead of doing manual scripting, visually drag and drop assets to create your DVD and Blu-ray Disc navigation with the visual flowchart. Design full-featured interfaces by using robust text tools, high-definition royalty-free menu templates and art, and automated menu generation.

    Absolutely false if you intend to actually burn a BluRay disc. You cannot create any sort of full featured interface in BluRay and then burn it to disc. You absolutely CAN create a full-featured interface if you stay in Encore and run in Disc Simulation Mode.

    We have about a 10% success rate of Encore actually being able to burn directly to BluRay disc, so we create ISO files instead and burn them using Toast.

    So that’s my reasoning for posting here. We have tried to work with the Encore team, we have gotten nowhere, the product does not work in BluRay as advertised, folks need to know. As far as I know, we have more experience with Encore and BluRay than pretty much anyone else in the country. We’ve created about 60 BluRay discs now. “Play” feature buttons only.

    The shame of it that I actually prefer Encore to DVD Studio Pro and would much prefer that Encore actually work as promised when it comes to BluRay.

    Walter Biscardi, Jr.
    Biscardi Creative Media
    HD and SD Production for Broadcast and Independent Productions.

    STOP STARING AND START GRADING WITH APPLE COLOR Apple Color Training DVD available now!
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    View Walter Biscardi's profile on LinkedIn

  • Joe Bowden

    August 7, 2008 at 2:07 am

    Walter, I’m sorry to hear about your troubles, but I must repeat that if you want to get anywhere with the problems you seem to be having with Encore CS3, then you must work through it with Adobe Support and the Encore team.

    If you’d rather pick apart marketing verbiage line-by-line or make overly-broad claims, then that’s your prerogative. However, I would appreciate it if you try to restrain the rhetoric when I or others attempt to assist others on this forum, or at least stay on topic. That’s common courtesy.

    Thanks,
    Joe

  • Walter Biscardi

    August 7, 2008 at 3:12 am

    [Joe Bowden] “Walter, I’m sorry to hear about your troubles, but I must repeat that if you want to get anywhere with the problems you seem to be having with Encore CS3, then you must work through it with Adobe Support and the Encore team. “

    We have been, that’s my point. We have sent entire project to the Encore team on BD-RE discs. As I noted earlier, it has been since July 2007. The last communication we had from Nathan was July 13th with a solution that did not work.

    On July 23rd I requested that Nathan send me a burned BD-R disc with one of our projects on it that is fully functional. We have received no response and no BluRay disc from Adobe. I take that as an answer.

    [Joe Bowden] “or at least stay on topic. “

    Subtitles don’t work in BluRay in Encore. There is very little in Encore that DOES work in BluRay. As long as the topic has anything to do with BluRay and Encore the only answer “Play Button on a Static Menu.”

    [Joe Bowden] “That’s common courtesy. “

    Common courtesy is informing someone who is about to put down about $1,000 or more to obtain Premiere with Encore that many of the features of Encore do not work when authoring a BluRay disc. I have tried to work with Adobe behind the scenes.

    You will note that I have not even been on this forum for quite some time despite the fact that we have had issues with BluRay since July 2007. I’ve kept to my blog and direct communication via Adobe prior to that. I believe it is common courtesy to the let the Encore community know that if they are venturing in to BluRay they will not get the same level of performance or quality from Encore as they get when authoring a DVD disc.

    I’m just curious Joe, are your BluRay discs coming out correctly? If so I would love to hear what you’re doing to make them work. I’m trying to share our experience that if you are putting your faith in Adobe to take your business to the next level with BluRay authoring, be prepared. You may very well need to go elsewhere.

    Walter Biscardi, Jr.
    Biscardi Creative Media
    HD and SD Production for Broadcast and Independent Productions.

    STOP STARING AND START GRADING WITH APPLE COLOR Apple Color Training DVD available now!
    Read my Blog!
    View Walter Biscardi's profile on LinkedIn

  • Joe Bowden

    August 7, 2008 at 3:36 am

    Walter, it’s now obvious to me and anyone reading this thread that you no understanding of the meaning of common courtesy.

    There’s nothing further to discuss.

  • Walter Biscardi

    August 7, 2008 at 11:40 am

    [Joe Bowden] “Walter, it’s now obvious to me and anyone reading this thread that you no understanding of the meaning of common courtesy. “

    With all due respect Joe, as a member and forum leader on the Cow since 2001, I do understand the meaning of common courtesy. I also understand that information is shared on these forums can go off the topic of a thread, happens all the time in the Final Cut Pro, AJA Kona, Apple Motion, Business & Marketing, Apple Color Forums.

    As I have already said, I really want Encore to work, but right now, as one of the very few people that I know of who is actually authoring BluRay discs using the product, I’m one of the few who can actually speak from experience about what does and does not work in that mode. Why the product has all the problems in BluRay has not been made clear to us and it honestly makes no sense because it works so well in DVD mode.

    Joe, I’m assuming you don’t have a BluRay burner yet. If you want to work on some tests with us, I’ll be glad to work with you. I’ll even send you our compression settings in Compressor for the 1080i files. You can author a BluRay project, send us the ISO and we’ll burn it to a BD-RE and see what happens. Maybe you’ll be able to figure out why the Button Routing, Menu Routing and such go to heck when we switch to BluRay mode.

    What we really need are more people who already own Encore working with BluRay authoring so maybe we can find out what causes the software to blow up when we go to BluRay mode. We can’t figure out anything beyond what we’ve tested.

    Walter Biscardi, Jr.
    Biscardi Creative Media
    HD and SD Production for Broadcast and Independent Productions.

    STOP STARING AND START GRADING WITH APPLE COLOR Apple Color Training DVD available now!
    Read my Blog!
    View Walter Biscardi's profile on LinkedIn

  • Jeff Bellune

    August 7, 2008 at 12:05 pm

    [walter biscardi] “I’m one of the few who can actually speak from experience about what does and does not work in that mode”

    [walter biscardi] “Joe, I’m assuming you don’t have a BluRay burner yet.”

    Both of those would be incorrect assumptions.

    -Jeff

    The Focal Easy Guide to Adobe Encore DVD 2.0

  • Walter Biscardi

    August 7, 2008 at 12:32 pm

    [Jeff Bellune] “Both of those would be incorrect assumptions. “

    Great! So have you been authoring BluRay discs with multiple menus? Do they work?

    Walter Biscardi, Jr.
    Biscardi Creative Media
    HD and SD Production for Broadcast and Independent Productions.

    STOP STARING AND START GRADING WITH APPLE COLOR Apple Color Training DVD available now!
    Read my Blog!
    View Walter Biscardi's profile on LinkedIn

  • Joe Bowden

    August 7, 2008 at 2:29 pm

    I beg your pardon Walter, but if you understood common courtesy then you would not have so thoroughly hijacked this thread. Hijacking a thread by going off-topic works against the idea of orderly, sequential presentation of information on a forum, and in doing so ultimately detracts from the value of the thread to future searchers of such information.

    The original poster asked if it was possible to add subtitles to an Encore CS3 project exported to Blu-ray. It is not possible, because that is not a feature that Encore CS3 offers, not because it’s a feature that doesn’t work. That is the correct and final answer to this particular question. The remainder of my original reply was a suggestion given in good faith to enter a feature request for the desired functionality.

    All of your subsequent contributions to this thread, however legitimate or frustrating your problems may be (and I do not know if the former are bugs, but can clearly see the latter is frustrating for you), does not address the original question that was posted.

    Two final points, and one suggestion for you:

    1. If there are bugs in the program, only Adobe can fix them.

    2. Regarding your efforts in pursuing point 1, I and others on this forum cannot speak to your communication problems with Adobe regarding your issues. That is an issue between you and those you have communicated with.

    3. If you need help on this forum with issues you are having with Encore, a single post per-problem works best as it helps keep the information in a discrete and orderly format.

  • Walter Biscardi

    August 7, 2008 at 2:48 pm

    [Joe Bowden] “I beg your pardon Walter, but if you understood common courtesy then you would not have so thoroughly hijacked this thread. Hijacking a thread by going off-topic works against the idea of orderly, sequential presentation of information on a forum, and in doing so ultimately detracts from the value of the thread to future searchers of such information. “

    Sorry to offend Joe, but if you are around the Cow long enough, this sort of thing happens all the time in the Final Cut Pro, After Effects, Color, Motion, Business & Marketing Forums.

    I’ll start a new thread and move all my information to that one so we can discuss further.

    Walter Biscardi, Jr.
    Biscardi Creative Media
    HD and SD Production for Broadcast and Independent Productions.

    STOP STARING AND START GRADING WITH APPLE COLOR Apple Color Training DVD available now!
    Read my Blog!
    View Walter Biscardi's profile on LinkedIn

  • Joe Bowden

    August 7, 2008 at 3:04 pm

    It doesn’t usually happen in this forum, Walter.

    Thanks for your understanding.

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