Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Encore DVD Blu Ray Authoring HELL

  • Chris Pettit

    May 29, 2008 at 5:09 pm

    OK, the latest:

    Repeatedly contacted SONY support in a failed attempt to get firmware or driver update info on built in BD player/ burner. No help what so ever. They refuse to help me by email, insist that I log on via chat, when I do, the login refuses to acknoledge that my SONY model exists so I cant log-on. And these are the people who INVENTED this platform…

    On another note: I downloaded the trial verison of Cyberlink BD Player, and it wont run either my BD-RE or even the store bought version! I get an error message that says my display is not BD compatable….My SONY display – the one that came with my SONY BluRay authoring MACHINE!!!!

    I’ll keep posting as I go through this process in case anyone else is enduring the same pain.

  • John Rich

    May 30, 2008 at 12:17 pm

    For what it’s worth I have a couple of thoughts.
    1. I got PowerDVD to play my attempts at BluRay folders on the computer, but it didn’t work (https://forum.cyberlink.com/forum/posts/list/2737.page) probably because the ability to read folders on a computer was removed.
    2. However, my LiteOn Blu Ray burner had a Cyberlink disk which did have a version of PowerDVD that would play the folder.
    3. When I used ImgBurn to burn a .iso file, it would play on Best Buy’s Sony I believe RS300.
    4. However in order to get the project to play on my PlayStation 3 several manipulations were required that I mentioned in the post right before this.
    I was using the ideas of others on regular DVD’s.
    It would be nice to hear if you have any other ideas.
    Thanks,
    John Rich

    JOHNR

  • Chris Pettit

    June 1, 2008 at 11:27 pm

    OK, more info.

    To my great suprise the most common Sony BluRay player, the BDP-S300 will NOT play BD-R or BD-RE discs. Its not even in the specs for that machine.

    So for quite a while I have been trying to run this thing on players that were apparently never designed to even run the media. You would think SONY would go to a little more trouble to let people know this…

    Once I realized that, I read up and discovered that the BDP-S500 DOES play those discs. So I went to a couple of stores untill I found one that was hooked up and NIRVANA, disc and menu ran just fine! Of course no one in town has one in stock. NO ONE.

    So in my particular case, the authoring and burning was correct, the playerS were not. The really agravating part is that included the actual burners. They will burn the things but won’t play them back.

    There goes an entire week. You cant make this stuff up.

  • John Rich

    June 2, 2008 at 12:40 am

    Chris,
    According to this thread, the S300 may need a firmware update to play the BluRay disks you tried. https://forums.creativecow.net/thread/145/862925

    I actually got an .iso Bluray image I burned to a regular DVD to play in Best Buy on one of those players, but I don’t know if it had the update firmware.

    John

    JOHNR

  • Dan Asselin

    June 2, 2008 at 2:39 am

    Walter thank you for all the time you spend helping people here it is much appreciated. The post here runs in stark contrast to your blog which appears to be very Encore-Friendly. Is there something about your previous projects which allowed them to bypass the menu difficulties which you are now having.

    On a personal note I have been approached to get into Blu Ray authoring for duplication for a small series of specialty projects.
    Should I tell them that my Encore-Pioneer burner combination will only produce straight play (no menus) projects?

    If not what was the limit on the number of buttons your previously successful projects had?

    Thanks again for your time………..Dan

  • Warren Eig

    June 2, 2008 at 7:39 am

    [Chris Pettit] “To my great suprise the most common Sony BluRay player, the BDP-S300 will NOT play BD-R or BD-RE discs. Its not even in the specs for that machine. “

    Mine plays BD-R BD-RE discs fine. Must have firmware 3.7, 3.8 or 3.9.

    Warren

    Warren Eig
    O 310-470-0905

    email: warren@babyboompictures.com
    website: https://www.babyboompictures.com

    https://www.atomfilms.com/af/content/knitwits
    https://www.atomfilms.com/film/family_xmas.jsp

  • Chris Pettit

    June 2, 2008 at 2:08 pm

    My apologies, John /Warren.

    I thought I had checked out all relevant posts here before starting this thread, but I missed this one. And it was mentioned previously to me that I should get firmware updates. I started by trying to get updates for the burner itself, and STILL have had no response from SONY tech support. So I kind of gave up on that track and was searching in different directions for a solution.

    But I didn’t realize that the update solution applies specifically to the 300, and since the specs for the machine said no, I took them at their word. Very good news that I can, it will save me $200.00 over the BDP-S500.

    Heres the problem (for me anyway): I cant tell my clients to go buy a player, then search the internet, download a firmware update, burn it to CD and then execute a firmware update. Since at the moment the s500 seems to SHIP with the right compatibilities, I will have to reccomend it instead. Option 2: buy a whole bunch of players, do the updates myself, (testing compatablility with my content) and then ship everything to the client ready to go.

    That said, I can’t thank everyone enough for all their time and expertise. As was suggested at the begining, I does appear to be a player/media challenge, easily solved.

    You have all helped me work through this problem, I am deeply appreciative!

    Chris

  • Warren Eig

    June 2, 2008 at 3:34 pm

    Chris,

    Mine had firmware 3.7 out of the box and played all BD-RE and BD-R I threw at it.

    Warren

    Warren Eig
    O 310-470-0905

    email: warren@babyboompictures.com
    website: https://www.babyboompictures.com

    https://www.atomfilms.com/af/content/knitwits
    https://www.atomfilms.com/film/family_xmas.jsp

  • Chris Pettit

    June 4, 2008 at 9:39 pm

    Warren:

    Sure enough. Just bought the S300, it was ready to go out of the box. Played the BD-RE with no problems

    Thanks again for everyones help!

    Chris

  • John Rich

    June 4, 2008 at 11:52 pm

    I just got a BD-RE to play perfectly on my PlayStation 3.

    Interestingly, I had the same problems with button routing that Warren described (always landing on the same menu button and no moving forward on return).

    In addition, I couldn’t get any kind of button routing work when I used chapter markers, so I had to use separate timelines.

    John Rich

    JOHNR

Page 2 of 2

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy