Avid possibly?

[Brian Cooney]

Thanks Eric.

Head of Post Production, Coca-Cola Studios Atlanta, GA. Telly Award Winning Editor and Motion Gfx Artist.

[Shane Ross]

Just know that reliablity takes time. PPro works with footage natively…available right away. But sometimes isn’t the most reliable. AVCHD is a pain to work with, and GoPro native causes sluggishness…as does H.264 from DSLRs. Adobe “solves’ that by requiring high end graphics cards and gobs of RAM…throw resources at the issue.

Avid’s solution is to transcode to Avid media. Takes time, but makes for smoother working. IMHO

Shane
Little Frog Post
Read my blog, Little Frog in High Def

[David Mcgavran]

Hi Brian,

David McGavran, Senior Engineering Manager Premiere Pro, here… We definitely know of the 10.9.3 issue and are working hard to address it for our customers. By being on here you have access to a large number of the Premiere team so asking questions about other issues here will help. Hopefully we can address the OpenCl issue soon. As for the Mac Pro we finally are ramping up our stock of them for extensive development. Took a damn long time for us to get ours 😉

Cheers
Dave

———————————————————————————————————
David McGavran, Adobe Systems Incorporated
Senior Engineering Manager Adobe Premiere Pro
———————————————————————————————————

[Tim Jones]

I find FCP X to be rock solid and fast – then again, it’s the showpiece for the new Mac Pro architecture, so I would expect that. As for multi-monitor setup, I use a 2 monitor setup and it works great (as do PP CC and PP 14).

Fortunately, I’ve not run into hampering issues with PP on my Mac Pro under 10.9.3. Guess I’m ether lucky or I haven’t hit the wrong combination of operational features :). I’m still getting my feet wet with PP 14, but I’m liking what I’m uncovering, so maybe you should just wait and see (and provide feedback to Dave and the team) since you’re already comfortable with PP.

Tim
—
Tim Jones
CTO – TOLIS Group, Inc.
https://www.productionbackup.com
BRU … because it’s the RESTORE that matters!

[Brian Cooney]

thanks Tim.

Head of Post Production, Coca-Cola Studios Atlanta, GA. Telly Award Winning Editor and Motion Gfx Artist.

[Andy Edwards]

Brian,

If you’ve got some more details on what is crashing, codecs, software versions etc, I can go over some of your issues here or offline. (aedigitaltv@mac.com) I can also put you in touch with our Adobe rep who has been great at getting issues addressed. We’ve got a pretty big install of bays across the country so I’ve seen a bunch of issues and some fixes just depend on your set up. Are your editors just on external hard drives or hooked up to a large NAS / SAN?

I’ve got a couple New Mac Pros in house and running PPro 7.2.2 on 10.9.2. Yes, 10.9.3 hosed one that auto updated, but I was able to roll it back to 10.9.2 One is on an island with a Thunderbolt 2 12TB raid doing a full 4K TV pilot. The other is connected to an Isilon. Up until some large stills were dropped into the sequence causing some crashing, Premiere has been running great for weeks on the new Mac Pros. This includes 4 camera 4K Multi cam, mix of Sony F55 and Red 4K footage, down to regular XDCAM50 and DVCPROHD projects. I have not put the new version that released yesterday on any of the new mac pros as we are trying to get the pilots done and testing on some other 10gig server thunderbolt connection boxes. I’ll probably put it on some of our bays with older Mac Pro’s, but still need to test some workflow issues before jumping right in.

Premiere has improved immensely over the past year and there are some things you just need to tweak to get better performance or adjust work flows. Yes there can be crashing and bugs, but what NLE doesn’t have them. Adobe has been very aggressive in responding to users with feature updates and bug fixes in a pretty fast fashion. If you want to talk about your workflows, send me an email to the address above and we can talk about the problems you are seeing and try to smooth them out so you can get back to actual editing.

Andy Edwards

[Brian Cooney]

Thanks Dave. Would love to talk to you or with a specialist. I spoke at length with our rep but he really wasn’t able to address the overlying issues. I understand some of these things are out of adobe’s control. Hopefully we can get resolution in the next month or so? hanging on by a thread here. :-). It would also be helpful if adobe could certify systems and operating system versions. I would stick with a rock solid one that would be tried and true, regardless of what Apple does, but I do understand there’s not much of an option for that with the MacPros.

thanks.

Head of Post Production, Coca-Cola Studios Atlanta, GA. Telly Award Winning Editor and Motion Gfx Artist.

[David Mcgavran]

Yes you can reach out to me directly and I can find someone to help you.

Cheers

Dave

———————————————————————————————————
David McGavran, Adobe Systems Incorporated
Senior Engineering Manager Adobe Premiere Pro
———————————————————————————————————

[David Mcgavran]

Hi Shane,

Nothing against transcoding in Premiere either. If you setup an AME drop folder and transcode everything to DNxHD or ProRes you would get a similar workflow to Avid. Tons of shops do that in Ppro while tons of shops take advantage of the native workflows. Depends on your needs. This specific issue does seem related to OpenCL changes in 10.9.3. So the short term answer for stability is to turn off GPU acceleration (sad 🙁 but works) or stay on 10.9.2

Cheers

Dave

———————————————————————————————————
David McGavran, Adobe Systems Incorporated
Senior Engineering Manager Adobe Premiere Pro
———————————————————————————————————

[Brian Cooney]

Thanks Dave. andy just reached out as well. I sent him this response…

_________________________________

Hi Andy,

Thanks for the reachout.

Using the latest CC. We are in the process of installing SAN in the near future with a third party software we are scouting. Right now mostly editing to redundant USB3.0 drives. Plugins include the stock plugins with PPro and also MB Color Suite, optical flares, Trapcode Suite, etc in After Effects. Most of my issues have been happening with PPro and Media encoder. I rolled back to 10.9.2 and that eliminated the ME crashes. But I’ve been getting a lot of freeze ups followed by hard reboots when using ME and PPRO. I had 5 yesterday trying to hit deadline on a couple projects. I also brought the project to another MacPro here in house with the same results. The issues I was having last night may have been from the project file being corrupted in a crash… but not sure. PPRO didn’t prompt to save a recovery project when this happened. Yesterday/Last night I had 2 issues with 2 separate projects….

1.) A project I was exporting which contained ultra key, a background layer and some broll would only export halfway (57%). I trashed prefs and render files but had no success. I also tried to export from premiere pro as well as through media encoder but no success. I then tried to do a full render on the timeline and it would render to a point, skip a 10sec segment and render past it. I removed the section (video which was inherent through-ought the rest of the project – so it didn’t make sense), and the project exported fine.

2.) I exported another project just fine, but after realizing the audio was too low for my liking, I went back in to the project. At that point only one track of audio would play out of the 10 tracks of audio. I trashed prefs, trashed render files, looked for solo channels. But nothign worked. I got on the phone with my Adobe rep here and he did what my next step would be, to simply copy the clips into a new sequence. Only problem wiht that was, it didn’t copy plugins on mixer channels and audio levels. But at least it got me to where if I need to revisit the project, I will just have to re-do the audio mix from scratch.

With all that said, I’m more concerned about the lock ups and computer crashes. If you can help in anyway that would be great. Thanks so much!

Brian

_________________________________________________________
Brian,

If you’ve got some more details on what is crashing, codecs, software versions etc, I can go over some of your issues here or offline. (aedigitaltv@mac.com) I can also put you in touch with our Adobe rep who has been great at getting issues addressed. We’ve got a pretty big install of bays across the country so I’ve seen a bunch of issues and some fixes just depend on your set up. Are your editors just on external hard drives or hooked up to a large NAS / SAN?

I’ve got a couple New Mac Pros in house and running PPro 7.2.2 on 10.9.2. Yes, 10.9.3 hosed one that auto updated, but I was able to roll it back to 10.9.2 One is on an island with a Thunderbolt 2 12TB raid doing a full 4K TV pilot. The other is connected to an Isilon. Up until some large stills were dropped into the sequence causing some crashing, Premiere has been running great for weeks on the new Mac Pros. This includes 4 camera 4K Multi cam, mix of Sony F55 and Red 4K footage, down to regular XDCAM50 and DVCPROHD projects. I have not put the new version that released yesterday on any of the new mac pros as we are trying to get the pilots done and testing on some other 10gig server thunderbolt connection boxes. I’ll probably put it on some of our bays with older Mac Pro’s, but still need to test some workflow issues before jumping right in.

Premiere has improved immensely over the past year and there are some things you just need to tweak to get better performance or adjust work flows. Yes there can be crashing and bugs, but what NLE doesn’t have them. Adobe has been very aggressive in responding to users with feature updates and bug fixes in a pretty fast fashion. If you want to talk about your workflows, send me an email to the address above and we can talk about the problems you are seeing and try to smooth them out so you can get back to actual editing.

Andy Edwards

Head of Post Production, Coca-Cola Studios Atlanta, GA. Telly Award Winning Editor and Motion Gfx Artist.