audio blackout issues with ioHD

[Paul Huppe]

Have you downloaded the uninstall software from the AJA support page? That worked for me. Once everything’s gone, reinstall 1.0 and it should work…

Paul

[Paul Huppe]

Update:

I’ve been talking to AJA tech support for the pas month now, and while he’s trying his best and if very accomodating, we still haven’t resolved my audio issue. It still dies intermittently, sometimes after 30 seconds of usage, and requires a reboot of my MBPro and ioHD.

Any new insight/ideas since the last post? Still hoping to keep the ioHD, but it’s pretty useless right now.

Tim – would love to hear from you, as you said you had the same issue.

Cheers,
Paul

[Jeremy Garchow]

Did you try swapping the FW800 cable?

[Paul Huppe]

Yup; even tried the FW400 cable also supplied, Same issue.

Living the dream…