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AJA Support for Adobe CS6!
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Im watching the output of my Kona 3 on my external monitor. No lag at all. Cuts in both the Premiere Program monitor and the external happen simultaneously. Audio is in sync. No audio issues at all. Mac user be sure your Prefs / Audio Hardware is set like this…
Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
Mac Pro 3,1
8 core
10.7.3
Nvidia Quadro 4000
24 gigs ram
Maxx Digital / Areca 8tb. raid
Kona 3 -
Hi Tom,
Yep, that’s how I’m set up. It will work solid for a short time, like 20-30 secs, and then I’ll get this strange cutting out and the audio will sound like it has white static laid over it. I was also greeted with an awesome loud pop of static the first time I ran Premiere. I’ve had similar issues with FCP using previous versions of the Aja drivers, although not nearly this bad or consistent. I’ve rebooted once and the issue persists.
Here’s a video with an example of the issue. First part, it’s working poorly, second, it plays back fine, and then lastly, the audio is completely silent. I’m changing nothing with the system, just shuttling around the timeline.
By the time the audio completely cuts out, there is not longer any system audio; there’s no audio feedback when the volume is changed. If I jump into the sound settings and change the output device to something other than the kona card and then switch back, it fixes it, at least for a short time. I’m also getting a bit of lag between my external monitor and the actual playback. FCP seems to be working as it should.
This seems like a driver issue. Prob time to contact Aja support.
-Graham
OSX 10.7.4, Windows 7
Adobe CS6
FC Studio 3
Octo 2.26GB MacPro, 32 GB RAM -
Yes, please call AJA tech support for whatever AJA device you are using. Their customer service is unparallelled.
Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
Mac Pro 3,1
8 core
10.7.3
Nvidia Quadro 4000
24 gigs ram
Maxx Digital / Areca 8tb. raid
Kona 3 -
No Lhe support 🙁
Card still works great – too bad it has been shelved.
Colin McQuillan
Vancouver, B.C. -
It’s critical that both the System Preferences audio settings and the Premiere Audio Hardware preference not be set to “AJA”. If either is set to AJA hardware, drop outs and distorted audio will result. Also important: if the setting in either case is incorrect and then corrected, the system must be rebooted before audio will be restored to correct operation. The usual settings for the Mac OS audio should be “Line Out” or “Internal Speaker,” etc. Anything other than “AJA”. For Premiere, the usual setting should be “System Default” etc. and not “AJA.”
This information was provided in the Release Notes document supplied with the latest AJA Adobe Mac Plug Ins:
https://www.aja.com/ajashare/ajadocuments/AJA_Adobe_Plugins_Mac_10.3.pdfFrom that document:
• AJA KONA and Io Core Audio drivers are not used in Premiere Pro. The Core
Audio driver will show up in the Premiere Pro Audio Hardware selector, but users
should instead select the Premiere Pro default audio device. If the Core Audio
driver is selected, some audio problems may occur. See the the AJA Adobe Plug-ins
manual for more information on setting up the audio output in Premiere Pro.If you need assistance configuring the audio, please feel free to contact AJA Technical Support via phone or email.
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AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com -
[AJA Sales Department] “It’s critical that both the System Preferences audio settings and the Premiere Audio Hardware preference not be set to “AJA”. If either is set to AJA hardware, drop outs and distorted audio will result. “
I hope this is a temporary situation. If the system audio cannot be set to AJA, how are we supposed to hear audio when not using Premiere? It’s not practical for my setup to mix 2 separate outputs together.
Robert Brown
Editor/VFX/Colorist – FCP, Smoke, Quantel Pablo, After Effects, 3DS MAX, Premiere Prohttps://vimeo.com/user3987510/videos
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