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Activity Forums AJA Video Systems AJA IO capture software fault

  • C. Park seward

    July 22, 2009 at 3:34 pm

    Thanks Carsten. Interesting bit you’ve found.

    I will delete Skype and see if that has anything to do with the problem.

    Yes, I have set the audio to internal and can get the VTR Xchange to work that way. It’s when I try to use the audio from the IO box that doesn’t work.

    Yes, I don’t think the “HPplugin” is from Hewlett Packard.

    Good tips.

    Best,
    Park

  • Jeremy Garchow

    July 22, 2009 at 3:54 pm

    [C. Park Seward] ” But if I can’t capture, it doesn’t much matter! “

    Yes, but Uncompressed it not going to work on your internal, it’s that simple. DV MIGHT work, might.

    [C. Park Seward] “My MBP does have a FW 800 but I believe it is on the same bus as the FW 400 and so I can’t use an external when using the AJA IO. “

    You need a fw or eSATA Express 34 card.

    [C. Park Seward] ” I also did en erase and restore through Time Machine “

    Ouch. You should start over and completely rebuild your system.

  • C. Park seward

    July 22, 2009 at 4:11 pm

    Don’t focus on the drive. It’s NOT the drive. I know uncompressed won’t work on the internal. That was just to test different codecs.

    Time Machine had all my software and worked well. My computer is certainly faster after the restore. As said before, I did a re-install of the OS from the combo 10.5.7 Why do you say “Ouch”?

    Best,
    Park

  • C. Park seward

    July 22, 2009 at 4:26 pm

    Yes, but Uncompressed it not going to work on your internal, it’s that simple. DV MIGHT work, might.

    The uncompressd was just as a test to see if the audio would work. It was never meant to actually use in a project. My internal drive has a write of 22.7 MB/s. More then enough for DV. It DOES work. Does.

    Best,
    Park

  • Jeremy Garchow

    July 22, 2009 at 4:34 pm

    [C. Park Seward] “Why do you say “Ouch”? “

    Time Machine has wreaked havoc on systems with FCP (not all systems, just some). Also, since you migrated from a PPC machine, I’d just start all over and make sure you’ve get eveything running intel and not something running Rosetta. It’s just the best practice. Back up your material to another drive using SuperDuper!. Then, start from scratch and reinstall Leopard, then update it to the latest version. Then reintall your FCP and io Drivers, then VTR Exchnage. Test and see if it works, if it does, then start reinstalling other software and then dragging all of your data (not appications) from your Super DUper clone.

    Jeremy

  • C. Park seward

    July 22, 2009 at 4:37 pm

    Deleted Skype. No change.

    Here is a screen shot of the audio control panel in Xchange. Notice the meters. There is no sound going to the box, nothing is even plugged in.

    Also, I can’t change the sample rate or bit depth. I only get that one selection as shown. If I change to internal mic, I can the choose from nine selections.

    Best,
    Park

  • C. Park seward

    July 22, 2009 at 4:46 pm

    Thanks, Jeremy.

    I did remove FCP totally before the erase and restore and installed it after re-installing 10.5.7.

    Best,
    Park

  • Jeremy Garchow

    July 22, 2009 at 4:55 pm

    [C. Park Seward] “I did remove FCP totally before the erase and restore and installed it after re-installing 10.5.7. “

    No no no. I am not talking about removing and reinstalling. I am talking about a total erase and install, and then reinstall everything. Don’t restore, don’t time machine, rebuild your machine.

    Jeremy

  • Michael Sacci

    July 22, 2009 at 5:14 pm

    Park,

    I think you can safely save this is a software thing, several people have told you to get back to ground zero, meaning a fresh install of the OS and then install FCP and AJA all to a clean HD. If you have a clean drive laying around or one you can reformat you can swap out the system drive and go from there, then if that solves the problem you know what you need to do, if it doesn’t you still have your original OS drive intact.

  • C. Park seward

    July 22, 2009 at 5:23 pm

    Yes, I will try a fresh install. Clearing out a disk now to use with SuperDuper.

    Best,
    Park

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