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KERNELBASE.dll crashes Vegas 9.0b on every render
Vegas has just started crashing on every render now.
Win 7 x64 RC, working fine before.Full details:
Exception 0xE06D7363 (Unknown Type) IP:0x774298F6
In Module ‘KERNELBASE.dll’ at Address 0x77420000 + 0x98F6
Thread: ProgMan ID=0x1074 Stack=0x5F3E000-0x5F40000
Registers:
EAX=05f3e364 CS=0023 EIP=774298f6 EFLGS=00000212
EBX=00000002 SS=002b ESP=05f3e364 EBP=05f3e3b4
ECX=00000003 DS=002b ESI=6ff871b0 FS=0053
EDX=00000000 ES=002b EDI=00000e10 GS=002b
Bytes at CS:EIP:
774298F6: C9 C2 10 00 CC CC CC CC ……..
774298FE: CC 8B FF 55 8B EC 56 8B …U..V.
Stack Dump:
05F3E364: E06D7363
05F3E368: 00000001
05F3E36C: 00000000
05F3E370: 774298F6 77420000 + 98F6 (KERNELBASE.dll)
05F3E374: 00000003
05F3E378: 19930520 18220000 + 1710520
05F3E37C: 05F3E3FC 05E40000 + FE3FC
05F3E380: 6FEE4924 6FB70000 + 374924 (sony4vem.dll)
05F3E384: 0000002C
05F3E388: 6FB7CD42 6FB70000 + CD42 (sony4vem.dll)
05F3E38C: 6F510A1C 6F510000 + A1C
05F3E390: 00000E10
05F3E394: 00000002
05F3E398: 6FF871B0 6FB70000 + 4171B0 (sony4vem.dll)
05F3E39C: 05F3E3A8 05E40000 + FE3A8
05F3E3A0: 6FB7F379 6FB70000 + F379 (sony4vem.dll)
> 05F3E3A4: 6FF875B8 6FB70000 + 4175B8 (sony4vem.dll)
> 05F3E3AC: 6FB7FFDD 6FB70000 + FFDD (sony4vem.dll)
> 05F3E3B8: 6FB7BEE7 6FB70000 + BEE7 (sony4vem.dll)
> 05F3E3E8: 6FEE4924 6FB70000 + 374924 (sony4vem.dll)
> 05F3E3F0: 6FB7B442 6FB70000 + B442 (sony4vem.dll)
> 05F3E3F8: 6FEE4924 6FB70000 + 374924 (sony4vem.dll)
> 05F3E3FC: 6FEE2DA8 6FB70000 + 372DA8 (sony4vem.dll)
> 05F3E400: 6FEE2D80 6FB70000 + 372D80 (sony4vem.dll)
> 05F3E40C: 6FC4B6C8 6FB70000 + DB6C8 (sony4vem.dll)
> 05F3E41C: 6FB7B59A 6FB70000 + B59A (sony4vem.dll)
> 05F3E448: 6FE5334C 6FB70000 + 2E334C (sony4vem.dll)
> 05F3E454: 6FE4C2EC 6FB70000 + 2DC2EC (sony4vem.dll)
> 05F3E464: 77DAE134 77D80000 + 2E134 (ntdll.dll)
> 05F3E468: 77DADF2E 77D80000 + 2DF2E (ntdll.dll)
> 05F3E474: 77DADE82 77D80000 + 2DE82 (ntdll.dll)
> 05F3E47C: 6FBCFACD 6FB70000 + 5FACD (sony4vem.dll)
> 05F3E480: 6FB7EEE0 6FB70000 + EEE0 (sony4vem.dll)
> 05F3E4DC: 6FE562B2 6FB70000 + 2E62B2 (sony4vem.dll)
> 05F3E4E8: 6FBC8B22 6FB70000 + 58B22 (sony4vem.dll)
> 05F3E5A4: 6FE57034 6FB70000 + 2E7034 (sony4vem.dll)
> 05F3E5B0: 6FBFE6C5 6FB70000 + 8E6C5 (sony4vem.dll)
> 05F3E614: 6FBFE954 6FB70000 + 8E954 (sony4vem.dll)
> 05F3E620: 6FBC4E62 6FB70000 + 54E62 (sony4vem.dll)
> 05F3E638: 6F9743D4 6F970000 + 43D4 (mp4plug2.dll)
> 05F3E64C: 77DAEBEC 77D80000 + 2EBEC (ntdll.dll)
> 05F3E650: 636E0000 636E0000 + 0 (VegasHost.dll)
> 05F3E6A0: 01312D00 00400000 + F12D00 (VegasMovieStudioPE90.exe)
05F3E6A4: FFFFFFFF
05F3E6A8: FFFFFFFF
05F3E6AC: 00000000
05F3E6B0: 00000000
> 05F3E6B8: 01312D00 00400000 + F12D00 (VegasMovieStudioPE90.exe)
05F3E6BC: 00000001
05F3E6C0: 00000000
05F3E6C4: 00000001
05F3E6C8: FFFFFFFF
> 05F3EED0: 00400010 00400000 + 10 (VegasMovieStudioPE90.exe)
05F3EED4: 00000000
05F3EED8: 00000000
05F3EEDC: 00000000
05F3EEE0: 00000000
> 05F3F108: 77DADE82 77D80000 + 2DE82 (ntdll.dll)
> 05F3F10C: 730A4D83 730A0000 + 4D83 (MSVCR80.dll)
> 05F3F12C: 6F98ADF2 6F970000 + 1ADF2 (mp4plug2.dll)
> 05F3F134: 6F97447B 6F970000 + 447B (mp4plug2.dll)
> 05F3F150: 6F97BEE1 6F970000 + BEE1 (mp4plug2.dll)
> 05F3F170: 730F0B6B 730A0000 + 50B6B (MSVCR80.dll)
> 05F3F1D0: 01312D00 00400000 + F12D00 (VegasMovieStudioPE90.exe)
> 05F3F1D4: 01312D00 00400000 + F12D00 (VegasMovieStudioPE90.exe)
05F3F1D8: 003D0900 00300000 + D0900
05F3F1DC: 002673C0 00220000 + 473C0
05F3F1E0: 00000000
05F3F1E4: 00000002
> 05F3FAB0: 00589E53 00400000 + 189E53 (VegasMovieStudioPE90.exe)
– – –
05F3FFF0: 00000000
05F3FFF4: 005282F0 00400000 + 1282F0 (VegasMovieStudioPE90.exe)
05F3FFF8: 00AF3D58 00400000 + 6F3D58 (VegasMovieStudioPE90.exe)
05F3FFFC: 00000000 -
5 Replies
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TSR?
I did try shutting down as many processes as possible.
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Tried re-installing, checking codecs and everything, now getting a different error. I wondered if it might be permissions, so I tried to make all the files involved (vegas, temp files, work files, video, audio etc) read/write for me as a user, but it says “access denied”. I guess I need to run explorer as admin? How do I do that, as I’m logged in as an admin anyway?
Vegas Movie Studio Platinum 9.0
Version 9.0b (Build 92)
Exception 0xC0000005 (access violation) WRITE:0x100 IP:0x74E0D80D
In Module ‘sony4vem.dll’ at Address 0x74B30000 + 0x2DD80D
Thread: ProgMan ID=0xFC Stack=0x691E000-0x6920000
Registers:
EAX=00000000 CS=0023 EIP=74e0d80d EFLGS=00010246
EBX=00000000 SS=002b ESP=0691e3a4 EBP=0691e3e8
ECX=00000000 DS=002b ESI=00000000 FS=0053
EDX=00000000 ES=002b EDI=0089b210 GS=002b
Bytes at CS:EIP:
74E0D80D: 66 89 8C 72 00 01 00 00 f..r….
74E0D815: 66 89 8C 72 02 01 00 00 f..r….
Stack Dump:
0691E3A4: 7B450D58 7B130000 + 320D58
0691E3A8: 00000002
0691E3AC: 00000000
0691E3B0: 00000048
0691E3B4: 7B450E98 7B130000 + 320E98
0691E3B8: 00000000
0691E3BC: 0000002F
0691E3C0: 00000050
0691E3C4: 00000EB0
0691E3C8: 66E730C0 66E70000 + 30C0
0691E3CC: 00000008
0691E3D0: 66E75FB0 66E70000 + 5FB0
0691E3D4: 7B4276E0 7B130000 + 2F76E0
0691E3D8: 0691E3A4 06820000 + FE3A4
0691E3DC: 0691E470 06820000 + FE470
0691E3E0: 74E17458 74B30000 + 2E7458 (sony4vem.dll)
> 0691E3EC: 74E0B294 74B30000 + 2DB294 (sony4vem.dll)
> 0691E3FC: 77C820E0 77B80000 + 1020E0 (ntdll.dll)
> 0691E41C: 74B3B59A 74B30000 + B59A (sony4vem.dll)
> 0691E438: 77BB3C20 77B80000 + 33C20 (ntdll.dll)
> 0691E44C: 74BB993F 74B30000 + 8993F (sony4vem.dll)
> 0691E474: 74E16D20 74B30000 + 2E6D20 (sony4vem.dll)
> 0691E480: 74E08AF5 74B30000 + 2D8AF5 (sony4vem.dll)
> 0691E488: 74BB8F45 74B30000 + 88F45 (sony4vem.dll)
> 0691E498: 77BB3C20 77B80000 + 33C20 (ntdll.dll)
> 0691E4AC: 74DCD4D9 74B30000 + 29D4D9 (sony4vem.dll)
> 0691E510: 74BD74BC 74B30000 + A74BC (sony4vem.dll)
> 0691E530: 74E13E8C 74B30000 + 2E3E8C (sony4vem.dll)
> 0691E53C: 74BB79E8 74B30000 + 879E8 (sony4vem.dll)
> 0691E550: 74B3B59A 74B30000 + B59A (sony4vem.dll)
> 0691E564: 01312D00 00400000 + F12D00 (VegasMovieStudioPE90.exe)
0691E568: 66E76980 66E70000 + 6980
0691E56C: 0691E584 06820000 + FE584
0691E570: 7397FD60 73880000 + FFD60
0691E574: 00000004
> 0691E58C: 74BD2216 74B30000 + A2216 (sony4vem.dll)
> 0691E5C0: 74E13F9E 74B30000 + 2E3F9E (sony4vem.dll)
> 0691E5CC: 74BB736A 74B30000 + 8736A (sony4vem.dll)
> 0691E5D0: 74BBE66D 74B30000 + 8E66D (sony4vem.dll)
> 0691E614: 74BBE954 74B30000 + 8E954 (sony4vem.dll)
> 0691E620: 74B84E62 74B30000 + 54E62 (sony4vem.dll)
> 0691E638: 715843D4 71580000 + 43D4 (mp4plug2.dll)
> 0691E6A0: 01312D00 00400000 + F12D00 (VegasMovieStudioPE90.exe)
0691E6A4: FFFFFFFF
0691E6A8: FFFFFFFF
0691E6AC: 00000000
0691E6B0: 00000000
> 0691E6B8: 01312D00 00400000 + F12D00 (VegasMovieStudioPE90.exe)
0691E6BC: 00000001
0691E6C0: 00000000
0691E6C4: 00000001
0691E6C8: FFFFFFFF
> 0691EED0: 00400010 00400000 + 10 (VegasMovieStudioPE90.exe)
0691EED4: 00000000
0691EED8: 00000000
0691EEDC: 00000000
0691EEE0: 00000000
> 0691F108: 77BADE82 77B80000 + 2DE82 (ntdll.dll)
> 0691F10C: 72AE4D83 72AE0000 + 4D83 (MSVCR80.dll)
> 0691F12C: 7159ADF2 71580000 + 1ADF2 (mp4plug2.dll)
> 0691F134: 7158447B 71580000 + 447B (mp4plug2.dll)
> 0691F150: 7158BEE1 71580000 + BEE1 (mp4plug2.dll)
> 0691F170: 72B30B6B 72AE0000 + 50B6B (MSVCR80.dll)
> 0691F1D0: 01312D00 00400000 + F12D00 (VegasMovieStudioPE90.exe)
> 0691F1D4: 01312D00 00400000 + F12D00 (VegasMovieStudioPE90.exe)
– – –
0691FFF0: 00000000
0691FFF4: 005282F0 00400000 + 1282F0 (VegasMovieStudioPE90.exe)
0691FFF8: 00AF3D58 00400000 + 6F3D58 (VegasMovieStudioPE90.exe)
0691FFFC: 00000000 -
I just remembered – I tried exporting as wmv. This one particular codec doesn’t crash, but it doesn’t go anywhere.
I cancelled after it had climbed to an estimated 12 hours to render 1 minute of plain movie with one transition! (would be 20 seconds max before)
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Done some more research:
I’ve: run memtest (it passes).
Run sfc and all system files have integrity.
I’ve scanned all the drives, all pass.
I’ve checked permissions on all the files.
I’ve removed and re-installed codecs.
I’ve re-installed Vegas.
I’ve tried it in a new user profile.
I’ve even gone as far as to install a separate 32 bit copy of windows and Vegas (with updates).
Still, it crashes with the same error in this brand new copy of windows!I do recall seeing a message like “undo buffer has crashed, please save to new project and restart” which I did. But I could still carry on building the project OK. I can play the project right through on the timeline without problems.
My system has all the correct and latest drivers for sound, video, motherboard etc. I disabled every single other running application.
I also tried it with and without readyboost and/or swap file enabled.
I have 4Gb of RAM, this is the first time this has happened.I really don’t want to start the project again. It’s not huge, but I’ve got everything in the right media bins now.
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I have also tried saving as a new copy, completely wiping the timeline, and putting one bit of video, on it’s own, on the timeline. It still crashes.
So finally, I try an experiment – I open a second copy of Vegas, select all on the timeline, copy, and paste into this new project. Renders perfectly, not a single problem!
I only have 30 files spread across 4 media bins, all in the same format, all from the same source. I’m not going to remove them one by one, quicker just to start again.
But what this shows is that there is a problem with the Vegas project file. Which is why I attached it to my ticket to Sony! I was hoping they could diagnose the error in the project file, but instead, of course, they blame the system.
Well, the problem is solved, I hope this helps others!
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