• Boris FX Particle Illusion

  License trouble again.

  Posted by Leonard Rivera on March 30, 2015 at 11:45 pm

  Alright. Been using PIllusion for sometime now on this current machine. Went to use it today and I got hit with a trial version expiration notice. I understand it’s because my Machine ID changed somehow. I disconnected all external drives and tried to activate over the net, twice. Still have one more try remaining.

  Rather than risk it, I searched for the installer figuring I’d have to uninstall and reinstall. found the download link for 3.0.9 which is the version I’m on.

  I uninstall it, reinstall it, go to enter my serial and it’s a serial for v3.0.0

  Won’t take my serial.

  UPDATE: I found my 3.0.9 license. I used it, got an error saying I activated too many times and said I could free up activations by uninstalling from two other different versions of the very computer I am on. I have no idea what hw changed or why this happened.

  UPDATE 2: I just opened a ticket with GenArts via their email.

  What do I need to do? Can’t find my 3.0 disk.

  Alan Lorence replied 11 years, 1 month ago 2 Members · 1 Reply
• 1 Reply

• 

  Alan Lorence

  March 31, 2015 at 12:07 pm

  Email support@genarts.com. You need an updated serial number.

  Alan.

  ………………..
  Alan Lorence
  Product Manager
  GenArts, Inc.
  http://www.genarts.com
  http://www.wondertouch.com

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