• Boris FX Particle Illusion

  ACTIVATE PI 3- Again?

  Posted by Philip Knight on December 31, 2010 at 2:57 am

  TWIMC:

  I just sent an email to support about running out of activations — even though I do have my original 3.0.2. Serial number which your server rejected.

  I also included my frustrations in this as a legitimate customer as well as an occasional useful participant at this forum.

  One shouldn’t need to prove one’s “I don’t rip off software” status like this just because one may have plugged in a removable drive or had some other minor change on one’s own system triggering this. Or whatever mysterious quirk caused this “Sorry, you don’t have the right to use this program that we know you bought from us” situation.

  Hopefully someone is at the helm besides the auto-response I just got, but being about 7 p.m. PST and day from New Years, great, I’m probably out of luck…

  My apologies for the rant, but it is frustrating nontheless.

  Jim Scott replied 15 years, 4 months ago 3 Members · 4 Replies
• 4 Replies

• 

  Philip Knight

  January 1, 2011 at 5:27 am

  Just a thanks for support response hours from the time of the above situation.
  So I can now officially put my hissy-fit to bed – lol.

  ~ PSK
• 

  Jim Scott

  January 4, 2011 at 12:00 am

  I had a similar problem and Alan took care of it on New Year’s Day no less – great support.
• 

  Gavin Bagwandeen

  January 6, 2011 at 8:05 pm

  I am having a similar problem but cannot find a support email address for assistance. What email address did you use for support?
• 

  Jim Scott

  January 6, 2011 at 10:36 pm

  Gavin, try support@wondertouch.com

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