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  • Taking Credit Cards

    Posted by Jason Jenkins on May 30, 2014 at 10:36 pm

    Any easy way to accept a credit card, besides PayPal? I have a client that apparently must pay me with a credit card. Usually I’m paid with a check, but in the case of credit cards, I normally I just send a PayPal invoice and it’s done. In this case, PayPal does not “like” the two credit cards that we have tried to process. It’s not that the cards are denied, it’s a cryptic error message that calls to PayPal have not resolved. Any ideas?

    Jason Jenkins
    Flowmotion Media
    Video production… with style!

    Check out my Mormon.org profile.

    Neal Petrosky replied 11 years, 11 months ago 7 Members · 9 Replies
  • 9 Replies
  • Todd Terry

    May 30, 2014 at 10:49 pm

    Square?

    I haven’t used them (we don’t take CCs either), but I know lots of people do. This is certainly not a review, just a “Hey I know this is out there, too.”

    You can also take credit cards with a QuickBooks account. We had one set up for a while but dropped it because 1) it had some significant setup/maintenance fees, and 2) we never ever take credit cards, so what’s the point? But they’re out there.

    T2

    __________________________________
    Todd Terry
    Creative Director
    Fantastic Plastic Entertainment, Inc.
    fantasticplastic.com

  • Walter Biscardi

    May 30, 2014 at 10:54 pm

    [Jason Jenkins] “Any easy way to accept a credit card, besides PayPal? I have a client that apparently must pay me with a credit card.”

    You can accept credit cards through PayPal. That’s how we do it at our shop. We used to have a merchant account but the fees were getting stupid. Credit Card payments through PayPal are easy because there are no yearly fees, just the fees on the actual transactions.

    Walter Biscardi, Jr.
    Editor, Colorist, Director, Writer, Consultant, Author, Chef.
    HD Post and Production
    Biscardi Creative Media

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  • Steve Kownacki

    May 31, 2014 at 1:49 pm

    I have 2 clients that must pay anything under $1000 with a CC. (Yes, I try to bump up the budget first!) Large corporations and each of them “didn’t trust” paying with PayPal. Sheesh. So I have a Square https://squareup.com/ account that is used 3-4 times per year.

    Clients give me their number over the phone so no swipe, which increased the rate to 3.5%. For these clients, they do plenty of other work with me so the fee is no big deal; but it is $35 on a $1000 sale. That’s a huge fee if you’re not expecting to be paid this way.

    Plus some bookkeeping entries to balance the income and bank fee accounts.

    Steve

  • Mark Suszko

    June 1, 2014 at 11:20 pm

    The local greeting car store I patronize uses Square. I know some folks have PayPal horror stories, but I’ve never had a problem in years of use.

    I wonder when the first COW member sees a client payment via bitcoin.

  • Mike Cohen

    June 3, 2014 at 1:59 am

    Seeing as we are partly a direct to customer outfit we have a merchant account with a traditional CC machine. Website transactions go through electronically. We also use a machine for transactions at trade shows, or a website backend control panel.
    Mike Cohen

  • Jason Jenkins

    June 4, 2014 at 2:11 pm

    I ended up signing up for a Square account (free and easy). I sent the client an invoice generated in Square. They were still having problems paying online, (IT problems or operator error?) so they forwarded the email invoice to me and I input the CC info they had already given me. The next day I had the money in my account! The 2.75% fee is better than PayPal’s 2.9% + .30.

    Jason Jenkins
    Flowmotion Media
    Video production… with style!

    Check out my Mormon.org profile.

  • Jason Jenkins

    June 4, 2014 at 2:15 pm

    [Steve Kownacki] “Clients give me their number over the phone so no swipe, which increased the rate to 3.5%. For these clients, they do plenty of other work with me so the fee is no big deal; but it is $35 on a $1000 sale. That’s a huge fee if you’re not expecting to be paid this way.”

    Steve: If you send them an email invoice from your Square account, then the fee goes down to 2.75%.

    Jason Jenkins
    Flowmotion Media
    Video production… with style!

    Check out my Mormon.org profile.

  • Steve Kownacki

    June 5, 2014 at 11:24 am

    Thanks for the heads up Jason!

    Steve

  • Neal Petrosky

    June 5, 2014 at 1:48 pm

    We use Square for a specific client. However, our general contract states that we do not accept credit cards, due to the fee’s that are incurred. If a client insists (this is usually so that they can get rewards from their CC) then we tack on a % on top for processing. Unfortunately it’s not a “neat” way to do it, but due to having to use Square, wait for the money to process through that application, then finally get deposited in our account, and finally for me to have to go in and manually match the transaction (because the amount of $ deposited will never be the exact amount you wrote the invoice for), it’s a small price for that company to pay.

    Remember, taking CC are for the client’s convenience. That convenience should cost them money, it shouldn’t cost you your money and time.

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