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AE Cannot import Quicktime movies
Hello Guys, I have a problem with AE.
When I start the program it works fine. But as soon as I try to import a .mov (quicktime) movie, it crashes.It can however, import .avi files and pictures.
These are the things that I have tried:
– Reinstall Adobe After effects (3 times)
– Download A new quicktime player (2 times)
– Restart your computer (1209512509 times)
– Ask help on forum (4 times)This are the forums I have posted:
https://www.mmforum.nl/index.php?topic=5493.0;topicseen (Dutch)
https://forums.creativecow.net/readpost/202/879809
https://www.helpmij.nl/forum/showthread.php?p=2329001#post2329001 (Dutch)
https://forums.creativecow.net/thread/202/876787#876922This is my computer information:
OS Name Microsoft® Windows Vista™ Ultimate
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name STIJN-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type X86-based PC
Processor Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz, 2400 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD ASUS P5VD2-X ACPI BIOS Revision 0301, 11-12-2006
SMBIOS Version 2.4
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
Locale Nederland
Hardware Abstraction Layer Version = “6.0.6000.20500”
User Name Stijn-PCStijn
Time Zone W. Europe Daylight Time
Total Physical Memory 2.045,88 MB
Available Physical Memory 932,11 MB
Total Virtual Memory 4,21 GB
Available Virtual Memory 2,80 GB
Page File Space 2,29 GB
Page File C:pagefile.sysThis is the last time I try to post this topic for this problem(please do not delete)
Thank you very much.
PS: Are there any settings wrong maybe?
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3 Replies
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Hey,
I know that problem. Captured by FCP the uncompressed .mov files cause a white screen in AE. Right at this hour it forced me to remember…
By exporting it using h264 .mov AE accepts. Well I`m no expert at all for all that container and codec stuff, but I´m really happy with h264`s quality results, so I keep on using it before transfering it to AE.
Unfortunatly I don`t have a solution without compression – give it a try if you want to, or wait for a real expert`s answer.Stefan
Btw: Reading your other posts was quite amusing. Your language is so simular to german… also if you don`t want to hear that.
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Hi,
It seems that I have the same problem that Stijn. I have some quicktime .mov files that when I import them to a AE project, there is not problem to load them in the library, but when I move them into a composition the program crashes and I have to force quit it. I’ve tried with .mp4 h.264 encoded files and I get the same problem.
The files with which I tried to do it are encoded in Sorenson Video 3, with and without keyframes, or encoded by mpeg-4. This files are generally exported files of the AE indeed.
Thanks for your attention,
Hope you could help me,
Miguel
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Thanks for your answers and your time, Dave!
There is a inconsistency with my AE, I have CS3: Some time ago I made a project in which I have a .mov video (size: 720×480, Format:Quicktime, 30fps,22Mbps,Codec:MPEG-4V(Family:)) that works fine and the AE does not crash. But When I try to make a project importing another .mov video ( size: 900×600, Format:Quicktime, 30fps,12Mbps, Codec:MPEG-4(Family:)) or indeed the same I use in the old project the AE crashes when I try to add it to the comp timeline.
Now after reading your post I use quicktime pro to encode this videos to Animation, Million of colors, High Quality, current size, but in the moment I try to add them to the timeline AE still crashes.
All these QT files where made in the same AE.
Dave, hope you could help me.
Thanks a lot,
M
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