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Post Production & Project Creep
The service agreement reads total running time = 5 minutes.
Now, the client wants 8 minutes.I said, that’s a 60% increase, therefore, it’ll take more time and money, for an edited spot. But I can loop the footage by cut and paste at no additional charge.
There’s more details, but this is the gist. The real question is, how do I successfully upsale the project?
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7 Replies
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When my agreements include a running time, a significant change in the agreement requires a Change Order in which both I and the client negotiate.
If adding to the running time is simple then the additional price reflects that and if it’s complex it reflects that. I do require a Change Order to reflect the change which opens the door to negotiate the price of the change which can range from next to nothing to a lot more.
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You just stick to your hourly rate and let them pay as many of your bills as they like.
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NIIIIIICE, Mark.
“Hey Smails! My dingy’s bigger than your whole boat!”
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PatrickOrtman, Inc.
Los Angeles Digital Agency and Video Production Company -
Also called “scope creep”. The original scope of the project has shifted into a project needing more man-hours to complete and your client should be understanding of this.
If you are billing by the hour like Grinner suggests, then you don’t worry about the extra time the client is asking for. If you have bid on a flat rate, the you need to go back to the negotiating table with new numbers.
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Anything worth doing at all, is worth doing well.
– Philip Dormer Stanhope, Earl of Chesterfield -
I agree with Craig, I think you have to evaluate how much more work it will take to add the extra three minutes and charge accordingly. You shouldn’t have to compromise your time because of their short sightedness
Chad Tingle
Producer/Editor -
[Richard Herd] “The service agreement reads total running time = 5 minutes.
Now, the client wants 8 minutes.I said, that’s a 60% increase, therefore, it’ll take more time and money, for an edited spot. But I can loop the footage by cut and paste at no additional charge.
There’s more details, but this is the gist. The real question is, how do I successfully upsale the project?”
Original Contract with the Client goes something like this:
“Based on the current specifications and information provided, we estimate this project will take X hours.
If the project changes during production, client will be billed at $X for each additional hour / day.”
Something along those lines in a contract / agreement simplify everything. The client changed the parameters or was late in getting you information or just simply caused the edit to run longer than the original agreement. They will now be billed according to the original contract.
All of my contracts have a stipulation like that near the end so there are no surprises for either side.
Walter Biscardi, Jr.
Editor, Colorist, Director, Writer, Consultant, Author, Chef.
HD Post and Production
Biscardi Creative Media
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