• Apple Final Cut Pro Legacy

  Compressor Watermark Issue

  Posted by Ryan Say on September 30, 2011 at 8:05 am

  Hi there,

  I’m having a small issue with compressor.

  I’m adding a watermark when compressing my footage, but every time I click submit it comes up with “Failed: 3x crash service down”

  I’ve tried the watermark as a png and tiff but the same thing still happens.

  It compresses absolutely fine without the addition of a watermark.

  Is there something I’m missing? Or a a format the watermark needs to be in?

  Any help would be grand.
  Thanks in advance

  Ryan Say replied 14 years, 11 months ago 2 Members · 4 Replies
• 4 Replies

• 

  John Pale

  September 30, 2011 at 12:29 pm

  Just taking a guess…try changing the location of the watermark file.
  Is it in the same location as the source video file? If not, try putting it there.
• 

  Ryan Say

  October 1, 2011 at 9:32 am

  Hi John,

  Thanks for your reply.

  I tried putting the watermark in the same place and it still came up with the same message.
  It must be some kind of bug. I may try a reinstall.
• 

  John Pale

  October 1, 2011 at 4:01 pm

  Don’t reinstall just yet. It’s a real pain.

  Google Compressor Repair from Digital Rebellion. Free utility.

  Also, repair permissions on your boot disk using Disk Utility.
• 

  Ryan Say

  October 3, 2011 at 9:26 pm

  I downloaded the compressor repair and repaired permissions.
  Seems to be working now, but only if the watermark is a PSD file and is in the same folder as the source. I can live with this.

  Thank you for your help.

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