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FCP Crash After Snow Leopard Upgrade
Posted by Bill Paris on November 28, 2010 at 1:24 amMy computer is crashing when files are loaded/played from my 8tb or 5tb esata raids into FCP 7 after updating to Snow Leopard.
My drives are both from PROMAX and was at one time told they are Caldigit drives?….. I’ve loaded the drivers from Caldigit…. updated the latest from Apple…. updated the latest from AJA for my Kona 3 card and still having issues.When video files are opened via Quicktime from the esata raids …. no problem.
When video files are opened from internal drives via Final Cut …. no problem.
When video files are opened from either esata drive from FCP …. crash.I’m running the following:
Mac 2X3ghz Quad-Intel
10gb 800mhz DDR2 FB-Dimm Ram
OS=10.6.5
FCP 7.03
Kona 3 Card (Version 8)
8tb esata Raid 0 from Promax
5tb esata raid 0 from PromaxAny ideas would be appreciated ….. Thanks!
Bill Paris
Producer/Director of Photography
Crew Hawaii Television
http://www.crewhawaii.comScott Sniffen replied 15 years, 5 months ago 6 Members · 9 Replies -
9 Replies
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Zane Barker
November 28, 2010 at 4:37 amDid you just up grade the OS over the existing one or did you do it the recommended way when running pro apps by erasing the system drive and then installing the OS clean, then installing FCS clean?
**Hindsight is always 1080p**
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Bill Paris
November 28, 2010 at 7:24 amZane,
I did the short method….. I didn’t realize it would cause problems. Hate to start over by re-formatting the system drive, but if that’s what it will takes I may have to go that route.
Thanks!
Bill Paris
Producer/Director of Photography
Crew Hawaii Television
http://www.crewhawaii.com -
John Davidson
November 28, 2010 at 7:54 amAloha Bill,
Have you tried repairing permissions on the drive? It sounds like an issue with FCP vs the OS. Perhaps you should try reinstalling FCS before you go through the whole OS reinstall. I’ve done both methods and they both worked, so don’t beat yourself up for the SL install.
Don’t forget to save your favorite settings, keyboard layouts, and button bars first. -
Rafael Amador
November 28, 2010 at 4:58 pmIf installed SL on top of Leopard and FC runs without any issue✷.
Repair Permissions and run DiskWarrior or TechTools.
rafael
✷ This is not the way should be done.
I’ll do a clean installing soon. -
Scott Sniffen
December 3, 2010 at 3:47 pmHaving similar issues and yes I upgraded over the old version. Is there a recommended method to this? I want to make sure FCP is cleaned off. How will the upgrade disc see the old version? Don’t you have to have the old version resident on the system to upgrade? And is there an efficient method of saving all your plug-ins so I don’t loose all that material mostly which have been downloaded?
Thanks,
ScottScott Sniffen
Sniffen Digital Cinema
http://www.sniffen.com -
Walter Biscardi
December 3, 2010 at 3:51 pm[Scott Sniffen] “Having similar issues and yes I upgraded over the old version. Is there a recommended method to this?”
You have to erase your main hard drive and do a clean install of Snow Leopard.
Then run all Software Updates.
Then install FC Studio. If this is an upgrade version, it will ask you to enter the serial number of your original full version during the install process.
Then run all software updates.
Run it again to ensure it got everything, some updates require an initial update before it goes.
Then install all the rest of the your software. Run updates on each of them as they are installed and be sure to launch each one after its installed. This way if something crashes you know exactly what the last piece of software was that was installed.
If you have a Mac Pro, the easiest way to do this entire process is simply install another raw hard drive inside your computer. Do the entire Snow Leopard / Software installs to this new drive. This was if all heck breaks loose, you still have your original Leopard system still available to work.
Walter Biscardi, Jr.
Editor, Colorist, Director, Writer, Consultant, Author, Chef.
HD Post and Production
Biscardi Creative Media“Foul Water, Fiery Serpent” Winner, Best Documentary, LA Reel Film Festival.
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Scott Sniffen
December 3, 2010 at 4:22 pmOK. No bays available for another internal. Can I back up the current Mac system HD to an external then do a clean install. Never done this wipe out thing. Do you start by reformatting the system drive? If so, I have the Snow Leopard disc and I assume it should install on a clean drive?
Sorry, I do it all here and I am the last in line on Mac “in’s and out’s”. Or computers for that matter.
Thanks,
ScottScott Sniffen
Sniffen Digital Cinema
http://www.sniffen.com -
Walter Biscardi
December 3, 2010 at 5:08 pm[Scott Sniffen] ” Can I back up the current Mac system HD to an external then do a clean install. Never done this wipe out thing. Do you start by reformatting the system drive? If so, I have the Snow Leopard disc and I assume it should install on a clean drive?”
Yes you can back it all up to an external drive.
Yes, you install the Snow Leopard Disc, launch the installer, and then you would choose “Utilities” in the top menu before you actually install SL. From there choose Disc Utilities and erase your HD.
Then do NOT simply drag all your applications and such back from your backup drive. Install everything clean from the original installers.
Walter Biscardi, Jr.
Editor, Colorist, Director, Writer, Consultant, Author, Chef.
HD Post and Production
Biscardi Creative Media“Foul Water, Fiery Serpent” Winner, Best Documentary, LA Reel Film Festival.
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Scott Sniffen
December 14, 2010 at 5:35 pmThanks. Everything much better. Also, I see there is a cheesy version of QT10 which does not have all the export features of the older version. Someone said it was moved to the Utilities folder but not there. Any way to get QT7 back without conflict with 10?
Thanks,
ScottScott Sniffen
Sniffen Digital Cinema
http://www.sniffen.com
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