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Activity Forums Apple Final Cut Pro Legacy Lost my Array while editing, then White Screen of Death…..

  • Lost my Array while editing, then White Screen of Death…..

    Posted by Peter Corbett on May 27, 2010 at 10:16 pm

    I was editing some test footage from a Panasonic TM700 Handicam yesterday in FCP7 in 1080 50P mode (damn the footage from that camera is amazing), when my media array disappeared from the desktop. I’ve tried all manner of things and ending up accidently locking my data backup drive (it now has a padlock on the icon and won’t let me in).

    Now the Mac pro won’t boot and gets stuck on the white screen and spinning icon at startup.

    I know this is not exactly a FCP problem, but I’m hoping another user may have seen this before. I’m running a 2009 8-core Mac Pro, Snow Leopard, 16gb RAM, 8Tb RAID5 with a Highpoint 3522 controller. I sense the issue is with the controller or Highpoint driver. The drives in the Enhance EM-8 enclosure all show green and look fine.

    Anyway, my question is; if I nuke the OS and reinstall everything, will I be able to access that backup data drive (currently locked with the padlock icon) after I reinstdall? I’ve copied the “C-drive” FCP Auto-save Vault to it so I’ll need to access that drive.

    Are there any re-activation issues I should be aware of with OSX and FCS?

    Many thanks,
    Peter

    Peter Corbett
    Powerhouse Productions
    http://www.php.com.au

    Jean-christophe Boulay replied 16 years, 2 months ago 3 Members · 5 Replies
  • 5 Replies
  • Jeremy Garchow

    May 28, 2010 at 1:55 am

    If you pull the raid card out, does the computer boot?

    how did you lock the drive? Were you using software like Disk Warrior or something?

  • Peter Corbett

    May 28, 2010 at 2:13 am

    Tried pulling the RAID card. But I’m going to try that again. With the padlock, I was checking sharing access in Disk Info so my Windows 7 could acces the Mac on the network. I must have done something then as the permissions access came up as “Custom”.

    But now the Mac won’t even boot so the padlock is the lesser problem.

    PC

    Peter Corbett
    Powerhouse Productions
    http://www.php.com.au

  • Jeremy Garchow

    May 28, 2010 at 2:36 am

    You can also try holding shift when booting, to boot in to ‘safe mode’.

  • Peter Corbett

    May 28, 2010 at 2:57 am

    Tried that. t just seems to hang forever. I’ve bitten the bullet, removed the RAID and am re-installing OSX. I’ll post how I (gulp) get on.

    Peter Corbett
    Powerhouse Productions
    http://www.php.com.au

  • Jean-christophe Boulay

    May 28, 2010 at 4:02 pm

    Well if you’re reinstalling, it’s too late, but zapping the PRAM could’ve done the trick. You have to hold Command, Option, P, and R at bootup and wait for the startup chime to sound again (I let it sound a few times just to be sure). If a piece of hardware the system expects to find at startup is missing or has failed, zapping the PRAM can get you into the OS when most other tricks fail.

    Here’s hoping you never have to do that!

    JC Boulay
    Technical Director
    Audio Z
    Montreal, Canada
    http://www.audioz.com

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