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Adobe Store and Sales Tax problems
Hi all, I didn’t know where to post this, but it’s an AE question of sorts so I though someone here might be able to help.
I live in Canada, and ordered an AE7 upgrade online this morning through the Abode USA (which is apparently the only way to do it, selecting ‘Canada’ redirects to USA) After completing the order I discover Adobe is charging me US sales tax, despite the box being sent straight to Canada. So this means I end up being taxed TWICE for my purchase; once by Adobe USA at 5%, then again by Canada at 7%.
I’m fairly certain international orders are exempt from Sales tax, but Adobe is convinced that I need to pay the US tax. There is no Canada store, so through Adobe USA is the only way to upgrade. Argh.
Does anyone have an idea how I can prove to Adobe the sales tax laws for international orders?
Thanks (and sorry for the length)
John -
3 Replies
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Check these out:
https://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_16719#tax
https://www.adobe.com/cfusion/knowledgebase/index.cfm?id=df423527It looks as if Adobe has to charge us Canucks GST and PST (RST) because of the shipping destination, but is not charging US Sales Tax. I thought there was just state tax … anyway, I don’t recall ever being charged GST after the thing crossed the border, so I’ve only been charged at the time of purchase: GST and PST.
Anyway, maybe the links will help.
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Thanks for the links Steve.
When I got 6.5 delivered I was charged PST, GST & brokerage on top of what I had already been taxed so I figured Adobe was stiffing me, but it seems that the shipping company was at fault in double charging me. Hopefully it won’t go as horribly wrong thi s time around…
Cheers!
John -
I think you can’t avoid brokerage, but you should probably have your receipt on hand when the thing arrives and be prepared to fight if they ask for taxes.
(of course, I’m not a lawyer, and I have no idea if you’d win or not) 🙂
Good luck,
Steve
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