Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Apple Final Cut Pro Legacy keys out of order??

  • keys out of order??

    Posted by Francesco Biagini on February 3, 2007 at 9:12 am

    Sorry this might not be the best forum to post this but I can’t find enough infos on this issue.
    I am editing a 90 min docudrama FCP 5.0.4 G5 DP 2.5Ghz 7GB ram
    All the media files are sitting on an external FW 500GB lacie drive (almost 400GB of media),
    yesterday I tried to digitize few new clips and FCP would come out with an error message.
    Basically I can’t write on disk anymore, I can read files and FCP and all the software can access the files and perform perfectly, but not modify them or write new ones.
    Disk utility says the keys are out of order and it can’t repair the drive…
    Does anyone knows how to sort out this? It sounds scary for me going on like this fearing the drive could fail anytime and obviously it will happen exactly when the producer is waiting for the final cut in the next room!!!

    I guess I ll have to find the time to copy across all the data on another drive (I hope it will allow me to) and than format and copy them again but I am wondering if anyone knows any utility that could reliably sort out a key mess….

    Thanks

    John Pale replied 19 years, 3 months ago 4 Members · 5 Replies
  • 5 Replies
  • Jerry Hofmann

    February 3, 2007 at 2:01 pm

    I’ve never heard of this error message… how is this drive formatted? Mac OS Extended? Sounds like it’s about ready to fail… I’m pretty sure you should be able to copy from it, and I’d do this right away… reformat it and copy back maybe, but I’d keep that copy around for a while. You might fix it though with Disk Warrior from Alsoft software…

    Jerry

    Apple Certified Trainer

    Author: “Jerry Hofmann on Final Cut Pro 4” Click here

    Dual 2 gig G5, AJA Kona SD, AJA Kona 2, Huge Systems Array UL3D

  • Chuck Reti

    February 3, 2007 at 4:01 pm

    Entering your error message into SEARCH at apple.com/support brings up this document:
    “Disk First Aid: What to do when it finds an error”
    “Message: Keys Out of Order
    Disk First Aid reports “Keys Out of Order”.
    Meaning :B-tree records or referenced records have become damaged.”

    This sounds like directory or file corruption, which may not necessarily be due to physical damage to the disk itself.
    Backup first. Then, if Disk First Aid can’t repair this, try Disk Warrior.
    You also have your media drive pretty well filled up to the margin of safety, so don’t try writing more media to it at this point.

  • Francesco Biagini

    February 3, 2007 at 9:01 pm

    Thanx for the replies
    I did read that document but it was referring to MACOS 9 or earlier versions,
    the other weird thing is that navigating the drive I found few files in a folder (sound FX) that don’t have an icon, only the name, as soon as I highlight them they disappear!!! it doesn’t solve the problem and they regularly reappear each time I restart the system. Looks like are those files that are corrupted, I was wondering if I can try delete them from the terminal, or in other ways
    btw I am waiting for a new drive to copy the files and see if reformatting it works
    Good suggestion from Jerry to keep the bckup handy for a while and yes it s formatted MACOS +

  • Jerry Hofmann

    February 4, 2007 at 12:58 pm

    It sounds like to me that disk warrior is your real answer here. They just came out with a new version too… I’ve seen it fix a lot of problems, and now that I know what the error message means, it sure looks to me like it is the ticket to get you back.

    Jerry

    Apple Certified Trainer

    Author: “Jerry Hofmann on Final Cut Pro 4” Click here

    Dual 2 gig G5, AJA Kona SD, AJA Kona 2, Huge Systems Array UL3D

  • John Pale

    February 4, 2007 at 8:38 pm

    [Jerry Hofmann] “t sounds like to me that disk warrior is your real answer here.”

    Yes. You must use Disk Warrior.

    Disk First Aid cannot fix this. (I have seen the error before and it is SERIOUS). You will lose all the data on this drive if you do not back it up in short order.

    If DW cannot fix it, you need to reformat the drive.

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy