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Activity Forums Apple Final Cut Pro Legacy Apple Compressor “Cannot sumbit Batch Unable to connect to background process”

  • Apple Compressor “Cannot sumbit Batch Unable to connect to background process”

    Posted by Glen Jennings on November 7, 2005 at 12:55 am

    I am trying to make some m-peg 4s from quicktime movies in Apple Compressor and keep getting the message :

    CANNOT SUMBIT BATCH
    Unable to connect to background process

    Does anybody know how to get around this one?

    The clips were made in After Effects and were rendered as Soresen 3.

    Thanks!

    David Bogie replied 20 years, 6 months ago 4 Members · 3 Replies
  • 3 Replies
  • Jeremy Garchow

    November 7, 2005 at 1:56 am

    Unfortunately, you have to reinstall compressor. If you’re using compressor 1, sometimes reinstalling the latest update (I think it’s version 1.2.1 or something?) worked for me, If not you have to reinstall from either the fcp or dvd studio pro disks. Make sure you setup a custom install to just reinstall compressor and not FCP.

  • David Rowan

    November 7, 2005 at 3:54 am

    Quit Compressor, or do this before you try to use Compressor. If I’m working from FCP I usually quit that, too, but I think that might be unneccissary.

    Launch Terminal (Application>Utilities>Terminal) and type this:

    sudo /Library/StartupItems/Qmaster/Qmaster

    (I saved in in a text file so I can cut and paste it when I need it, which is always).

    Terminal will then ask for your system password, enter the password and hit enter. (BTW, When you put in your password you wont see it on the screen, but it is working.)

    Quit terminal and open Compressor, or go back to FCP, and Voila!

    If you reboot the computer you have to do this over again, it doesn’t stay “fixed”.

    I can’t take the credit for this, I found it in the Apple Compressor discussion.

    DWR

  • David Bogie

    November 7, 2005 at 6:14 pm

    This might help, too:

    https://docs.info.apple.com/article.html?artnum=93234

    The early problems with Cannot Submit Batch were network related because Compressor thought it had Qmaster babies out there in the clouds. Unplug your ethernet and FW and try it again. Sometimes works.

    bogiesan

    This is my standard sigfile so do not take it personally: “For crying out loud, read the freakin’ manual.”

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