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Activity Forums Media 100 media 100 update was working but now will not load

  • media 100 update was working but now will not load

    Posted by Mike Whiteman on July 30, 2015 at 3:04 am

    Media 100 update was working but now will not load – using iMac 10.9.5 with 2.9GHz Intel Core 5 and 16GB 1600Mhz DDR3

    I updated my Media 100 to the latest version about a month ago.
    Used it and now the program won’t open.

    Any suggestions – tried restarting several times

    Cheers

    Mike

    Ken Slater replied 10 years, 6 months ago 3 Members · 5 Replies
  • 5 Replies
  • Floh Peters

    July 30, 2015 at 9:12 am

    What happens? Nothing? Crash?

  • Mike Whiteman

    July 30, 2015 at 9:57 am

    I just get the standard Media 100 Suite quit unexpectedlymessage.

    Re-downloaded Media 100 but same thing happens.

    Am using Mac OSX 10.9.5

    Cheers

    Mike

  • Floh Peters

    July 30, 2015 at 11:58 am

    Have you tried deleting the preferences? (YourHD->Users->YourHomeFolder->Library->Preferences)? You can also reach it by using the Finders “Go” menu and holding the option Key. Then your Library folder, which is usually hidden, will show up in the menu.

  • Mike Whiteman

    July 30, 2015 at 7:14 pm

    Yea – that did the trick

    Thanks for that…

    Mike

  • Ken Slater

    October 24, 2015 at 8:12 pm

    Thanks Floh
    Just had the same problem, found this post, found the prefs, deleted them and it boots up again.

    THANKS for all you help to Media 100 Editors through the years!!

    Ken Slater

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